What should the hotel write about "building a window of tourism civilization"? It is best to have a model essay and study!

First, leaders attach importance to it and increase investment in the creation work.

Hotel leaders attach great importance to and support the activity of creating a window of tourism civilization. Strengthen the organization and leadership of the creation activities. Form a pattern of * * * management and * * * participation at all levels. Formulate specific implementation plans, hold mobilization meetings, unify the understanding of the creation activities, and make the creation activities organized, planned and carried out step by step.

Second, strengthen learning and mobilize the enthusiasm of employees.

It is an urgent task to educate employees to strengthen their study and constantly improve their own quality. Through various forms, the company has organized employees to learn business knowledge and scientific management knowledge many times. Organizing all employees to learn the significance and purpose of creating a window of tourism civilization has changed every employee's thinking and made them realize the importance of service. Now every member can devote himself to the service work with a more positive and enthusiastic attitude, which has been well received by users.

Three, establish a management system, strict management requirements.

An excellent group should not only have good ideological quality and enterprising spirit, but also need strict management system. The establishment of management system is the focus of management work. With the great attention of the company leaders, all the work and links of the hotel have been institutionalized and standardized, which has promoted the development of service work.

In daily work, every employee analyzes the unexpected events and abnormal phenomena existing in the work, and puts forward corresponding rectification suggestions to solve and prevent the recurrence of similar problems, so that employees can make full use of the benign interaction with customers, accumulate experience and improve service level.

Plans for the next year:

In the new year, in order to improve the ideological quality of employees and continuously improve the service level, we will create a good atmosphere of "comparing, learning, catching up, helping and surpassing" at the window. The hotel plans to establish more detailed performance appraisal to promote the overall service level of employees.

Strengthen education and unify understanding. Organize employees to seriously implement the company's principles and policies, and cover the concept of striving for a window of tourism civilization to every employee, so that they can clearly define the significance of creating activities from a high ideological level and achieve the unity of thought and action. At the same time, employees are constantly instilled with the concept of "first-class service, first-class management, first-class performance and first-class talents", so as to enhance employees' enterprising consciousness and service consciousness and participate more actively in the creation activities.

Actively carry out democratic appraisal activities, solicit users' opinions extensively, carefully find out problems from the aspects of service attitude, work efficiency, work style and service level, seriously and timely rectify existing deficiencies, further standardize our service behavior and improve service level.

Always adhere to the principle of "customer first" and do every job conscientiously and conscientiously. Facing customers, we always believe that with the joint efforts of the team and vigorous momentum, the service work will be better in the future.