What aspects should I enrich myself as the golden key of the hotel?

Actually, there is nothing wrong with the golden key of the hotel. I am a hotel worker myself, and I am not a veteran, but I have been in the business for a long time. Don't treat the golden key as mysterious and magical. I have also seen the short and fat descendant of China's first golden key, and once came to our hotel to award the emblem. The golden key of the hotel is to help guests solve various problems and act as a guide for them. You must be familiar with the city where you are, and know everything. This is also the most basic. The hotel with the most golden keys in China is Winterley Hotel, which has 19 golden keys, ranging from department managers and directors to Chinese food supervisors, duty managers and ordinary concierge, which can be said to be 19 golden keys in name only, because I have also been to Winterley Hotel and participated in their awards. Hey, you have to remember that no matter what reaches China, it is almost.