Traditional Culture Encyclopedia - Hotel reservation - What should I pay attention to as a waiter?

What should I pay attention to as a waiter?

1, need to have a good instrument makeup, a comfortable instrument will make guests feel intimate with this hotel, and wearing light makeup is also the most basic courtesy. Neat clothes and correct standing posture are the first steps to become an excellent hotel waiter.

2. Be polite to others, pay attention to polite language when serving guests, say more please, and care about the guests as if they were their own family. Sometimes careful reminders will make guests feel very warm, such as careful steps and paying attention to burning their mouths.

3. Be aware of active service, observe more, see what the guests need, and try to do it well before the guests call you. For example, when the guest's bone dishes are full, go and change them for him, and when the cup is full, go and ask if you want to add them.

No matter what happens, don't run around, it will make the guests feel uneasy. Be calm when you encounter something. Remember to report to the leader in time if you can't handle it, and don't gather people to discuss it.