What exactly does a clerk in a hotel room center do?

1, always pay attention to the room status, and record the check-in or check-out information reported by the front desk. If there is a room status display card or room status display in the computer, it is necessary to change the room status in time to avoid mistakes, especially the omission of registration, so that the front desk can arrange rooms repeatedly.

2. Do a good job in the registration and distribution of room and beverage consumption.

3. Do a good job in the distribution of room consumables and the production of reports.

4. Make daily and monthly statements of guest rooms.

5. As the processing and transit center of room transactions, the room service center handles some requirements put forward by guests and arranges personnel to complete these requirements in time.

6, do a good job of linen distribution and registration.

7. Arrange the room cleaner to clean the room.

These are just part of the daily work of the staff in the room center. Anyway, the locks are broken, and the work of clerks may be relatively easier.

In addition, I think the clerk should also cooperate with the manager to sort out and distribute training materials and do a good job in statistical analysis of report data; According to the information provided by the foreman, do a good job in evaluating and grading the room attendant; Production department payroll and so on. Again, the nature and situation of each hotel are different, so we can't generalize, it depends on the specific situation.