Traditional Culture Encyclopedia - Hotel reservation - How to connect rooms and bills in Dilian Hotel Management System?

How to connect rooms and bills in Dilian Hotel Management System?

1. After receiving the fax that the relevant agreement company/travel agency needs to charge the room rate, the sales and reservation personnel will make a reservation and enter it into the hotel operating system, correctly enter the receivable account number, and indicate the items that can be charged (such as room rate/miscellaneous fee/room rate+miscellaneous fee).

2. After receiving the relevant reservation, the front desk staff need to check whether the surnames, arrival and departure dates, house prices and the contents that can be deducted are consistent with those entered in the operating system. If there is any difference, you should contact the sales/reservation personnel in time and correct it.

3. When the guest checks into the hotel, it is necessary to verify whether the guest's name is consistent with the reservation name and whether it is the same guest. If the check-in time proposed by the guest is not in line with the reservation, the customer should contact the sales staff in time, and do not include the expenses that the agreement company/travel agency has not confirmed to pay in the accounts receivable.

4. When the guest checks out, check the remarks of the operating system and the fax of the room reservation of the agreement company/travel agency again. After the account payable by the guest is settled, the account fee confirmed by the agreement company/travel agency shall be linked to its corresponding accounts receivable.