The hotel cannot check in and the order expires for no reason. What is the "god" in this?

The hotel cannot check in and the order expires for no reason. What is the "god" in this? Let Kajiang tell you!

During the peak period of National Day travel, many people choose to book hotels online! But Kajiang would like to say that some netizens who book hotels online can be described as "people on the wrong road"!

Because many netizens who booked hotels on the Internet have encountered problems such as being unable to check into the hotel, the order being deducted but invalid, and the room they wanted to return unable to be refunded. Not only can’t I get money, but I can’t stay in a hotel. Do I have to sleep on the street? What's so fishy here?

In fact, most hotel merchants are also confused and complaining endlessly! A large number of tourists' orders were invalidated for no reason. The hotel front desk could not find check-in orders at all, and there was no way to check in the guests. They were also very anxious! So most hotels contacted the online ordering APP, and the APP gave a solution, which is to let the guests check in first, and the order will be settled normally later. But many guests refused to pay the room fee after receiving the refund?

The APP parties headed by Ctrip said that this was caused by a bug (loophole) in the system. Excuse me? System problem? Don't blame the system for everything, okay? With Ctrip in hand, you can leave as soon as you want, and then... sleep on the street?

Ctrip and other APPs said that repair progress was being made. They said that as of 1 p.m. that day, the hotel system failure had been repaired and the booking function had been completed. Full return to normal. At the same time, the Ctrip service team will continue to expedite the processing of orders affected by the outage, and make follow-up arrangements for bookings, check-ins, cancellations and refunds based on customer needs. In addition, Ctrip is issuing specific compensation booking coupons to all affected hotel booking users during the outage.

Kajiang just wanted to say, is this just a system BUG? Why don’t big companies prepare backup plans? Just let things get so serious? As for the specific internal "catty" kajiang, it is also unknown.