How to motivate hotel employees to improve their self-management ability and work expression ability?

In order to improve your communication skills, you need to be good at listening. Generally speaking, we should cultivate our communication skills from two aspects: first, improve our ability to understand others; The second is to improve the ability of expression. Only in this way can we have more sense of identity, understanding and singing skills.

Second, decision-making ability and adaptability.

For serious conflicts or contradictory events, we should have the ability to solve them correctly. Even when the situation is unclear and the right and wrong are unclear, they have the ability to take immediate measures to cool down, and after understanding the situation, they can immediately resolve conflicts with appropriate and effective strategies. Therefore, it is necessary to cultivate the consciousness of planning and coordination through continuous exercise and master the initiative to eliminate contradictions.

Third, planning and coordination ability.

Personal planning ability must be far-sighted, not too broad-minded. In decision-making and planning, it is even more necessary to properly use the integration ability, effectively use the wisdom of others and existing resources, and avoid manpower waste.

Fourth, decision-making and execution ability.

Assign work, coordinate manpower, solve employee disputes, etc. These often test the decision-making ability of managers. Therefore, we should have a sense of the overall situation, not only from the personal point of view and departmental standpoint, but also strengthen cooperation and collaboration. Decisions, rules and regulations and all work should be carried out in place, and implementation is the most important and efficiency is the most important.

Verb (abbreviation for verb) motivation and training ability.

Managers must be eager to have a strong work team. Therefore, motivation and training ability are very important for team building. The level of motivation mainly depends on the attractiveness of the motivation goal to people, the possibility of achieving the goal and the sense of fairness.

Six, leadership and overall planning ability. The prerequisite for being a manager is to be able to establish a team first, and then further establish an enterprise. Therefore, winning the trust of employees through ability is the first condition.