Civilized Table Action Implementation Plan

Civilized Dining Table Action Implementation Plan

In order to further deepen the "Stressing Civilization and Establishing New Trends" activities, we advocate green environmental protection, frugal dining, and civilized dining, and continuously improve the public Civilized consciousness. The Municipal Civilization Committee decided to launch the "Civilized Table Action" throughout the city in accordance with the arrangements of the Central and Provincial Civilization Committees. The plan is now formulated as follows:

1. Guiding ideology

With the goal of improving the civilized quality of citizens and the level of social civilization, focusing on hotels, restaurants and other catering enterprises, school canteens, and government canteens , with catering enterprises and the masses as the main participants, widely publicize the "Civilized Table Action", vigorously carry out the creation activities of "Civilized Table Demonstration Stores" and "Civilized Table Demonstration Canteens", advocate frugal dining in the whole society, oppose extravagance and waste; promote civilized When dining, oppose bad consumption habits; promote healthy dining, oppose the consumption concept of overeating, and form a good social atmosphere of civilized dining, frugality and cherishing blessings.

2. Activity theme

Civilized etiquette comes to the dining table, and the trend of conservation spreads throughout XX.

3. Focus of the activity

With the goal of improving the urban civilization index, focusing on star-rated hotels, urban restaurants and other catering units, actively promote the knowledge of table civilization and advocate table civilization behavior , vigorously advocate the good atmosphere of "reasonable ordering, civilized dining, no leftovers, no leftovers", cultivate a healthy and civilized table culture, and purify the social, cultural and civilized environment.

4. Activity content

(1) Public commitment and image display. Display "Civilized Table Action" notice boards at the entrances of catering stores and school (institution) canteens, hang them in restaurants or place them on dining tables with promotional signs embodying the theme of "civilized etiquette at the table, and conservation throughout XX" (attached). Announce four commitments: not to mislead customers into over-ordering, proactively remind customers to order as much as they want to eat, proactively provide free meal boxes, and proactively remind customers not to drink and drive.

(2) Order reasonably and eat in a civilized manner. When ordering, the waiter should clearly indicate the portions of the dishes to customers, advise customers to mix the dishes reasonably, and guide consumers to "eat reasonably, eat in a civilized way, pack the leftovers, and avoid waste", so as to achieve "no leftovers, no leftovers". While providing a civilized dining environment, catering enterprises should popularize table manners, such as advocating not smoking during meals, not making loud noises during meals, etc., advocating civilized table manners that "food is the first priority for people, and dining etiquette comes first", and create a "smile" A civilized etiquette atmosphere of "service, respect and courtesy".

(3) Advocate conservation and green consumption. After the customer has finished their meal, the waiter should suggest to the customer to pack the unused meal and provide free environmentally friendly packed meal boxes. At the same time, participating catering companies can also hold a "package with gifts" activity to reward customers for packaging their meals. The specific reward amount and form will be determined by the participating companies based on actual conditions. Insist on purchasing and using qualified tableware, cooking oil and other raw and auxiliary materials instead of disposable tableware to increase the utilization rate of raw materials and reduce the generation of food waste. Food waste and other domestic waste should be collected in categories, and collected, transported, and disposed of by units determined by the environmental sanitation authorities to avoid secondary pollution. We should consciously resist selling food waste privately or handing it over to unqualified units and individuals for recycling.

(4) Demonstration and promotion to improve taste. By carrying out the "Civilized Table Action", a group of catering companies (canteens) with good activities and significant activity effects are identified as civilized table demonstration stores (canteens). Through typical demonstrations, the city's "Civilized Table Action" is promoted to further enhance the catering industry. service level, business characteristics and cultural taste.

5. Implementation steps

(1) Propaganda and mobilization. Before July 20, 2013, the six departments of the Municipal Civilization Office, the Municipal Food and Drug Administration, the Municipal Industry and Commerce Bureau, the Municipal Health Bureau, the Municipal Tourism Bureau, and the Municipal Education Bureau jointly held a mobilization meeting to convene large and medium-sized catering enterprises and schools (units) in the urban areas ) The person in charge of the canteen attended the meeting and initiated the "Civilized Table Action", clarified specific work requirements, and deployed the work of the "Civilized Table Action".

(2) Create an atmosphere. From late July to December 2013, newspapers, television, the Internet, street light boxes, etc. were used to promote the Civilized Table Action. Government agencies, enterprises and institutions at all levels promoted and launched the Civilized Table Action through staff meetings and other forms. . School (institution) canteens should hang or place signs or slogans on civilized dining tables to create a good atmosphere for civilized dining in the city.

Catering companies and school (institutional) canteens carry out publicity and etiquette training for employees on the concept of civilized dining tables, requiring employees to establish a sense of service and do a good job in guiding and serving customers in civilized consumption.

(3) Typical demonstration. Taking 10 large and medium-sized catering enterprises, 5 school canteens, and 5 unit canteens in the urban area as the first batch of pilot units, and using Lingyun Road and Jinyuan Third Street as pilot demonstration streets, we will carry out "Civilized Dining Table Demonstration Street" and "Civilized Dining Table Demonstration Store" " and "Civilized Dining Table Demonstration Canteen" creation activities to improve the service level, business characteristics and cultural taste of catering enterprises. By summarizing the experience of pilot catering companies, school canteens, and government canteens, the Civilized Table Action has been widely promoted in hotels, catering companies, and canteens of government agencies, enterprises and institutions across the city, and the "Family Green Dining Action" has been launched in streets and communities to make the dining table civilized. Comprehensive promotion throughout the city.

(4) Evaluation and commendation. In accordance with the standards for creating a civilized city and existing laws and regulations, we will actively explore and continuously improve ways to create a "civilized dining table". The six departments of the Bureau, the Municipal Tourism Bureau, and the Municipal Education Bureau conducted on-site inspections of catering enterprises and school (unit) canteens that carried out civilized table actions across the city, and evaluated and commended 10 "Civilized Table Demonstration Stores (canteens)" and 20 "Civilized Table Services" star".

6. Division of Responsibilities and Requirements

(1) The Municipal Civilization Office is responsible for coordinating the Civilization Committees of various districts, cities and counties in organizing civilized table actions, organizing publicity and guidance to carry out mass activities; coordinating municipal news The media vigorously carried out publicity for the Civilized Dining Table Action and guided XX cadres, the masses and catering companies to actively participate in the action. Participate in organizing the evaluation and commendation of "Civilized Table Demonstration Store (Canteen)" and "Civilized Table Service Star".

(2) The Municipal Food and Drug Administration is responsible for taking the lead in organizing, guiding, and supervising catering enterprises, () school canteens, and government canteens to carry out civilized table actions; taking the lead in organizing pilot demonstrations; taking the lead in organizing "civilized table demonstration stores ( Canteen)" and "Civilized Table Service Star" evaluation and commendation; responsible for the hygiene supervision of catering enterprises and school cafeterias to ensure safe dining; coordinates the district, city and county drug supervision departments to organize catering enterprises, schools, and unit canteens within their jurisdiction to participate in activities .

(3) The Municipal Administration of Industry and Commerce assists the Municipal Food and Drug Administration to carry out the Civilized Table Action, organizes the evaluation and commendation of "Civilized Table Demonstration Stores (Canteens)" and "Civilized Table Service Stars", and coordinates counties (cities, districts) ) The industrial and commercial administration department participates in activities to verify the business license status of enterprises; coordinates the participation of municipal, district, city and county consumer committees in activities, and is responsible for collecting feedback from consumers on participating activities.

(4) The Municipal Health Bureau participates in organizing the evaluation and commendation of "Civilized Table Demonstration Store (Canteen)" and "Civilized Table Service Star", and coordinates the participation of county (city, district) health departments in the activities.

(5) The Municipal Tourism Bureau, together with the Municipal Food and Drug Administration, organizes star-rated hotels (hotels, restaurants) and farmhouses to carry out civilized table activities and participate in the "Civilized Table Demonstration Store (Canteen)" and "Civilized Table Service" Star" evaluation and commendation. Incorporate civilized table behavior into the star rating of star hotels (hotels, restaurants) and farmhouses.

(6) The Municipal Education Bureau organizes school canteens in cities, districts, and counties to actively carry out civilized table activities, guide students to eat in a civilized manner, be diligent and frugal, and participate in the organization of "Civilized Table Demonstration Canteens" and "Civilized Table Service" Star" evaluation and commendation.

(7) The municipal news unit and the municipal party committee’s external publicity and reporting team carefully organized the news and external publicity reports of the “Civilized Table Action”, published propaganda slogans, and launched influential manuscripts to prepare for the activities. Generate public opinion and momentum.

(8) All units at the city, district, city and county levels should organize and carry out publicity and education activities on civilized dining, advocate frugal dining and oppose extravagance and waste; promote civilized dining and oppose bad consumption habits; promote healthy dining and oppose The consumption concept of overeating and overeating has formed a good social atmosphere of civilized dining and frugality.