Traditional Culture Encyclopedia - Hotel reservation - What's with the waiter stealing wedding wine?
What's with the waiter stealing wedding wine?
Hotel self-inspection
This morning, Guangzhou Restaurant Group made an explanation on the official Weibo and WeChat. Caption: On May 13, a consumer posted a video of "Misconduct of Individual Employees in Baiyun Restaurant" on the Internet. In this regard, Guangzhou Restaurant Group attaches great importance to it and has set up an investigation team to thoroughly investigate this incident.
"We sincerely apologize for the unpleasantness caused to consumers. After the incident, the store manager put the customer's interests first and apologized to the customer and made proper handling. At present, he has gained the understanding of customers. " The explanation said, "Guangzhou Restaurant has always had a strict management system for employees' code of conduct. After this incident is identified, we will deal with the relevant responsible persons according to the management system, and at the same time, take a warning, increase the training and education of employees, prevent such incidents from happening again, and safeguard the rights and interests of consumers. Here, we are also particularly grateful to consumers, the media and all sectors of society for their supervision of Guangzhou Restaurant. "
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