Job responsibilities of conference service personnel

Job responsibilities of conference service personnel

In our daily life, many occasions are inseparable from job responsibilities, and the formulation of job responsibilities can effectively prevent the phenomenon of shirking work and shirking responsibility between departments or employees due to unreasonable job allocation. There are many points for attention in formulating job responsibilities. Are you sure you can write it? The following is my collection of job responsibilities of conference attendants for reference only. Welcome to reading.

Job responsibilities of conference attendants 1 job responsibilities of conference reception

1. Arrange the venue according to the conference reception reservation form;

2. When working, you should dress neatly, wear your work badge and do a good job in meeting reception services;

3. Clean appearance, dignified manners and smiling service make the quality of the article poor. Use polite language;

4. According to the customer's requirements before the meeting, do a good job in the preparation of facilities and services such as tables and chairs, lighting, air conditioning, audio and conference supplies before the meeting; Pay attention to the ventilation of the meeting room at ordinary times;

5. During the meeting, the service needs of the guests should be met at any time. In principle, add tea every 15 minutes; The receptionist should accompany the meeting all the time and provide services at any time, and must not leave the meeting halfway;

6. After the meeting, tidy up the tea set, tidy up the tables and chairs, and turn off the lighting, air conditioning, stereo and other facilities. Check whether there are any items left by guests, and contact relevant personnel in time if there are any;

7. Responsible for the coordination and cooperation between conference rooms;

8. Organize cleaning staff to clean the site every day, including floors, doors and windows, tables and chairs, plants and some indoor facilities, and handle problems in time when found;

9. Responsible for the monthly inventory and statistics of conference room materials, adopt active and effective methods, and strive to reduce the consumption of various materials and energy;

10. Be familiar with the basic knowledge of the use and maintenance of various facilities and equipment in the venue;

1 1. Complete other tasks assigned by superiors:

① Health check. Inspection scope: parking lot, lobby, office, corridor, guest room, elevator room, restaurant and kitchen. ② post supervision. Supervision posts: cleaner, security guard, cashier at front desk, room attendant, general worker, restaurant waiter, chef. Have the right to stop the violation of discipline and discipline of the above-mentioned post personnel and issue a ticket; Have the right to publish the list of outstanding personnel awards;

12. Actively arrange customer accommodation to maximize customer satisfaction;

13. Scheme of service fee extraction for reception meetings: service fee for each meeting in 20 yuan; If the guest complains and is dissatisfied with the receptionist, the on-site service fee will be cancelled; Receptionists who are lazy, slack, idle, have an incorrect working attitude and cannot perform their duties will be punished by canceling service fees, stopping bonuses and commissions, and stopping paying wages. Until you get fired.

Job responsibilities of conference attendant 2 1. Under the leadership of the director of the conference center, be responsible for the reception and service of various conferences;

2. Abide by the rules and regulations of the hotel and regulate your behavior with the provisions of the employee handbook;

3. According to the relevant contents of the conference reception form, cooperate with the conference organizers to make good preparations for the venue layout and the pre-conference period;

4. Abide by service procedures and service specifications, receive guests warmly, actively and politely, and provide services that satisfy guests;

5. Keep clean and tidy at work, and do a good job of reception, service and checkout assistance for various meetings according to the requirements of the meeting;

6. Responsible for the cleanliness of the conference center, keeping the environment clean and the air fresh;

7. Responsible for the normal use and regular maintenance of equipment and facilities in the conference center;

8. Participate in professional training organized by hotels and departments;

9. Obey management and obey the work arrangement of superiors at any time.

Meeting attendant 3 1 Job responsibilities, responsible for preparing tea and meeting supplies before the meeting.

2, responsible for the inspection and maintenance of conference room equipment and service supplies.

3. Be responsible for keeping the meeting room and service area clean and tidy.

4. Be responsible for the venue after the meeting.

5. Be responsible for placing and hanging banners and signs in the meeting room.

6, responsible for cleaning and disinfection.

7. Be responsible for the maintenance of green plants in this position.

8, responsible for the regular maintenance of furniture.

9. Be responsible for collecting items left by guests and reporting them in time.

10, responsible for the use and maintenance of cleaning tools.

1 1, responsible for the notification and distribution of temporary change information of the meeting.

12. Complete other tasks assigned by superiors.

Responsibilities of conference attendants 4 1. Clean the meeting room (including doors, windows, floors, corner lines, cabinets, hangers, countertops, green plants, cloakrooms, tea rooms, etc.). ) Make doors, windows, floors, cabinets and countertops free of sundries; The corner line is clean and the green plants are free of sundries. Maintain a good sanitary environment.

2. If any guest comes to see the venue, try to accompany him, record the guest's requirements and standards and reply to the leader.

3. When there is a meeting, set the table according to the meeting notice, check whether the facilities and equipment are in good condition, and check the table hygiene and the venue hygiene; Check the hygiene of VIP rooms and bathrooms to make full preparations for the meeting.

4. Do a good job of reception during the meeting according to the meeting service process.

5. After the meeting, check whether the guests have any left-over items and hand them in.

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