Traditional Culture Encyclopedia - Hotel reservation - The difference between receiving business guests and holiday guests

The difference between receiving business guests and holiday guests

1. Different needs: Business guests usually need fast and efficient services, such as fast check-in and check-out, providing high-speed Internet services and arranging business meetings for guests. Holiday guests pay more attention to comfort and leisure and entertainment experience, such as providing beautiful environment, diversified entertainment facilities and high-quality catering services.

2. Different time: Business guests generally stay for a short time, usually from a few days to a week, while holiday guests generally stay for a long time, which may last for several weeks to months or even longer.

3. Different payment methods: business guests generally use the company's credit card or personal reimbursement to pay for room expenses, while holiday guests generally use their own credit card or cash.

4. Different customer relationships: The accommodation of business guests is usually arranged by the company, so the relationship between customers and hotels is relatively distant, while holiday guests pay more attention to communication and exchanges with hotels and establish closer customer relationships.