Traditional Culture Encyclopedia - Hotel reservation - Ask the waiter to pay English

Ask the waiter to pay English

The English word for asking the waiter to settle the bill is Ask the waiter to settle the bill.

Waiter introduction:

Waiters originally refer to people who provide services within a certain range in fixed places, including male waiters and female waiters; now they usually refer to hotels, inns, restaurants, KTV, Personnel who provide necessary services to guests in shopping malls and other catering and entertainment venues.

The basic responsibilities of waiters are: greeting and greeting customers; providing various corresponding services; answering customer inquiries; solving problems for customers; and treating various instability of customers with the best emotions and attitudes. Emotional; handle customer complaints promptly and give guests satisfactory answers.

Job Responsibilities:

1. Organize your appearance, put on light makeup, arrive on time, do not be late or leave early, obey the leadership and instructions of the restaurant foreman, and complete the work seriously and quickly Task.

2. Before going to work, find out the number of people dining and the time, understand whether the guests have any other special requirements, and provide personalized service.

3. Before the official start of the meal, follow the arrangements of the foreman to carefully clean tables and chairs, clean the restaurant, lay the restaurant table, and prepare various supplies to ensure normal business use.

4. Stand according to the prescribed time, smile naturally on your face, and greet guests with a full spirit.

5. Arrange guests to be seated in a timely manner upon arrival, add or remove seats according to the number of people, take the initiative to pull out chairs (put hanging clothes first) and proactively introduce the features and business nature of the store.

6. When serving in the dining room, always start with the word "thank you", use polite language and smile at all times, promptly ask for tea, pour tea, hand out towels to guests, introduce ordering methods, and ask for drinks and drinks. Submit name and price.

7. When serving meals, communicate more with guests and answer all questions. If you don’t know, answer the guests tactfully. When necessary, ask questions before answering. Avoid arrogance, impatience, impatience, and annoyance.

8. Pay attention to all the conditions of the guests and the restaurant at all times during the meal, in order to achieve better collaborative services and satisfy the guests with convenient and high-quality services.

9. Be sure to use a tray when operating to avoid spilling tea, water and vegetable juices. Serve meals in a loud and first-come-first-served manner to avoid collision with guests. If you make a mistake at work, you should immediately apologize to the guest.

10. If there are any questions at work, deal with them in a timely manner. If you cannot solve them yourself, report them to your superiors in a timely manner.