Traditional Culture Encyclopedia - Hotel reservation - What are the advantages of hotel management system?
What are the advantages of hotel management system?
1. Friendly and clear operation interface
1) The guest room management system of Quanzhou Yishili Hotel has carefully designed the software functions according to the requirements of humanized operation, and the program interface is concise and elegant. Let the business operation be clear at a glance, even untrained operators can get started quickly as long as they have the most basic computer operation knowledge and can operate online. Managers of enterprises no longer have to work hard to hire specialized operators.
Contact the front desk
1) Check-in: This module is one of the important management modules in hotel management. Support batch individual registration, quick registration of member credit cards, ID card equipment registration, agreement unit registration, team registration and other functions. Direct registration of individual travelers provides ID card verification function (the correct ID card can automatically generate gender, date of birth, permanent city and address), including adding and subtracting room cards, swiping cards again, printing check-in registration cards, changing rooms, continuing to live, and in-store inquiry. For the guests who have checked in, just enter the ID number to bring up the guest history information, or enter the guest name to bring up the information. With the reservation copy, the reservation customer can check in directly. Parking space information management. Opening and closing of long distance calls. Available houses are automatically displayed (by floor/room type) and real-time room status is displayed. Check-in speed is fast, reducing the waiting time of guests. Automatic printing of bills
2) Reservation: enter the information of the reserved guest and room, and automatically cancel the reservation if it fails to arrive. You can also cancel the reservation manually. Multiple rooms can be booked in one booking form. Group reservation control, discount authorization control.
3) Room change: change a guest's room according to the guest's room change requirements or room conditions.
4) The system provides perfect query functions, including room status, reservation status, hotel guest information, member check-in status, guest check-out status, guest history file, guest room status, etc. You can inquire according to any conditions of the guest in the store (such as the guest's name, room number, ID number, etc.). ), you can also query any combination of multiple conditions.
3. Convenient and flexible cashier management function
1) Check-out and checkout: when the guest leaves the store, all the expenses of the guest are automatically calculated, and the member customer can use the balance in the card to pay, and the member can automatically break down the points, discount the agreed company, settle the account in a unified group, keep accounts, and automatically print the bill (the bill is divided into a detailed list and a summary table). If the operator makes a mistake, you can cancel the checkout/checkout and reissue the settlement document.
4) Handling of deferred check-in: When the guest cannot leave the hotel on the scheduled date due to unexpected circumstances, he can go through the formalities of deferred check-in as needed.
5) Query: the system provides perfect query functions, such as guest query in advance, revenue and expenditure details query, checkout record query, in-store guest query, passenger flow, guest history, reservation order query, etc.
6) Free consumption items can be added, such as meals, commodities and taxes.
4. Member management function
1) Basic information management function, which is used for the registration management of members and the issuance of membership cards. Including member registration, member modification, recharge, loss reporting, cancellation, card replacement, point redemption, and member inquiry related information.
2) Membership category, you can add multiple membership categories. Different types of members have different demolition rates, such as consumption, points (points for room fees) and so on.
3) The member's consumption inquiry and automatic points management system is used to inquire all consumption records, recharge records and points exchange records of members, and can list the detailed consumption information of each consumption record.
4) Member SMS group sending function, which can automatically send SMS to customers entering and leaving the store in batches or individually according to different needs.
5. All kinds of room management
1) Provide various room status icons such as vacant room, occupied room, reserved room, hourly room and maintenance room; The system will automatically change the room status.
2) Hourly rooms can charge different fees according to different time periods. If you are in 60 yuan for the first 3 hours, you will be charged per hour for more than 3 hours 10 yuan; if you are in for more than 8 hours, you will be automatically converted into a day room. You can set the early morning room rate, half-day room rate and so on.
3) You can dynamically query and print the available rooms and unavailable rooms in the hotel, and keep abreast of the hotel room usage.
6. Simple and convenient commodity management module
1) Purchase and warehousing, department receipt, department allocation, cargo space allocation, inventory counting, basic information management of commodity data, commodity inquiry, monthly statement and data collation. Floor or department receiving report, commodity loss report. According to this report, the performance of employees (piece rate) can be counted.
7. Convenient succession management module
1) is used to switch the cashier's shift work. The system will give different operating permissions according to different operators and record the cashier's cashier's situation.
2) You can query the cashier status of the day, or the cashier status of previous shifts, and you can print it out.
3) Automatically settle the shift number and print the shift report.
8. Powerful business query module
1) The powerful report system provides a variety of business reports, and all of them have the function of printing and exporting to EXCEL.
2) You can query various statistical reports such as guest information, consumption details, cashier details, business day report/monthly report, etc., which is convenient for you to control the daily operation and provide a basis for the scientific management of operators.
3) A variety of classified statistical queries can provide more detailed and clear statistical data.
4) According to the management department and business area, you can query department business statistics.
9. Telephone billing interface
Mainly to receive real-time bills, calculate phone bills, and count them into the guest account of the corresponding room. It also includes the setting of various rates and the management of telephone rights (including switching long-distance and local calls-switches are needed to support this function). Query and print all kinds of telephone bills. Custom rate and discount rate by time: users can define different discount time and discount rate in domestic and foreign countries and regions according to the relevant regulations of local telecommunications departments; The charging rate can be defined by seconds (in line with the new telecom charging standard): long-distance calls can be charged by seconds; The local telephone can be charged in two sections, the charging duration and rate in the first section, and the charging duration and rate after the first section can be defined flexibly.
10. Door lock interface
This software integrates more than 30 kinds of door lock interfaces. The terminal of the foreground system is connected with the door lock business card printing machine through a serial port. When the guest checks in, the operator completes the check-in operation in the front desk system, and the system automatically prompts to make a door lock card. The system sends the relevant information to the punch card machine through the serial port, and writes the relevant information into the door lock card through the punch card machine, such as the guest's name, arrival time, departure time, etc. Guests can open the door with a card. After the departure time, the door card will automatically become invalid and the door cannot be opened.
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