In a five-star hotel, what will the staff do if they lose their room keys, and ask senior five-star colleagues to answer?

This is a work error, which is serious, serious, not serious and not serious, and will generally be treated as a work error.

Don't report an accident because you are afraid of taking responsibility, which will lead to serious consequences.

There are quite a few rooms for employees' room keys. If it is lost and not found within half an hour, report it immediately and ask the superior to cancel the authorization of this room card immediately.

If the mechanical key is lost, immediately report the loss and change the lock. Otherwise, the consequences are unpredictable.