How much is the service charge of Marriott Hotel?

Hotel service charges: Some are local regulations. Some hotels temporarily add employees during the peak season or Golden Week. When the demand exceeds the supply, some service charges will be charged accordingly, as well as the service charges to be charged when booking and ordering. The service fee charged by the hotel when it provides you with extra services. For example, if breakfast is not delivered, there will be a service charge.

Services included in the hotel service fee

Answer the phone and answer the guests' inquiries or requests. Timely record housing, rounds, check-out time, water supply, maintenance, etc. , and check the statements and room conditions with the front office. Assist guests to check in. The personnel on duty should greet the guests at the stairs, guide them into the room, and introduce the facilities in the room, such as hot water, air conditioning, network cable, telephone, etc.

Everything in the guest room is clean and tidy, and placed neatly. In strict accordance with the requirements of the health and epidemic prevention department, the water cups and sanitary ware in the guest room are washed once, washed twice, disinfected three times and disinfected four times. Replenish all kinds of items needed by guests in time.

You can complain if you don't enjoy the star service.

The staff of the Consumers Association said that it is an international practice for star-rated hotels to charge service fees. At present, the law of service charge in China is still blank, and it cannot be considered illegal to collect service charge. According to the Law on the Protection of Consumers' Rights and Interests, consumers have the right to know and choose their own goods or services.

Hotels are obliged to inform consumers of service charges in advance. Consumers can choose to leave if they think the service fee is unreasonable after they know it. If you are willing to stay and spend, it is equivalent to agreeing to the hotel to charge a service fee.

If the hotel charges a service fee, but it does not indicate the specific services provided, or consumers think that they have never experienced star-rated services, such charges may be suspected of violating the rules, and consumers can safeguard their rights and interests through consumer associations or legal channels.