Can foreigners stay in Huayi Hotel?

Not all hotels can receive foreign guests. Whether you can receive foreign guests depends not on the star rating, environment and service of your hotel, nor on whether there are foreign language-speaking staff in the hotel, but on whether the staff of the hotel are qualified to receive foreign guests.

In other words, hotel employees need to take part in training and pass the examination to obtain the qualification certificate for receiving foreign guests, so that the hotel can receive foreign guests and let foreigners stay.

In addition to the reception qualification of employees, the hotel also needs certain hardware facilities and foreign guest certificate scanners. Only through this machine can we check the identity of foreign guests and complete the check-in procedures.

Etiquette norms of foreign-related hotels:

1. Hotel service personnel should be well-groomed, wear work number plates, answer guests' questions in standard Mandarin and foreign languages, and use honorifics such as "hello", "thank you", "please" and "sorry".

Two, the telephone switchboard service should be accurate, rapid, moderate volume, friendly, timely and correct to provide wake-up and message service.

Third, the assistant manager of the lobby should stick to his post and try his best to meet the reasonable requirements put forward by the guests; We should seriously assist in solving the complaints of guests.

Fourth, the service personnel treat the guests equally regardless of country, color, occupation and gender. We must strictly abide by the discipline of foreign affairs, consciously safeguard the dignity of the legal system, and must not do anything that harms the dignity and personality of the country.