What does the customer service manager of a five-star hotel do? Is this the lobby manager? What is the general income of customer service managers in Chengdu five-star hotels? Thank you for your answe

What does the customer service manager of a five-star hotel do? Is this the lobby manager? What is the general income of customer service managers in Chengdu five-star hotels? Thank you for your answers. The customer service manager of a star-rated hotel is the lobby manager, referred to as GSM or AM. GSM has a wide working range. The team should be responsible for handling guest complaints, assisting the front office manager to make various reports, and supervising the normal operation of all departments in the front office! Wages generally range from 2500 to 5000! !