What does Ctrip mean by "the latest arrival time"? What will happen if we can't get there?

That's the rule. If you don't check in after booking, the room will be empty. If you don't check in before this time and don't call to tell you that you will be late or cancel your reservation, then your reservation is invalid. First, your Ctrip points will be affected. Next, you may encounter a situation where you have no room to live in a hotel. Hotels usually require you to use a credit card as a guarantee, so if you don't check in, your money will be deducted. So if you are sure to be late, you should call Ctrip in advance and ask them to negotiate with the hotel to help you keep it until you can arrive!

Details are as follows:

1, Introduction

Ctrip is an online ticketing service company, established in 1999 and headquartered in Shanghai, China. Ctrip. Com has more than 600,000 member hotels at home and abroad to make reservations, and it is the leading hotel reservation service center in China. Ctrip.com has branches in Beijing, Guangzhou, Shenzhen, Chengdu, Hangzhou, Xiamen, Qingdao, Shenyang, Nanjing, Wuhan, Nantong, Sanya and other cities, with more than 25,000 employees. From June 5 to February 2003, Ctrip.com was successfully listed on NASDAQ.

2. Scale management

Service scale and resource scale are one of Ctrip's core advantages. Ctrip has a leading call center in the Asian tourism industry, with nearly 4,000 seats. Ctrip has established long-term and stable cooperative relations with more than 28,000 hotels in 34 countries and regions around the world. Its air ticket booking network has covered most international and domestic routes, and its air ticket delivery network has covered 52 major cities in China. Large-scale operation can not only provide members with more high-quality travel choices, but also ensure the standardization of services, thus ensuring service quality and reducing operating costs.

3. Leading technology

Ctrip has always regarded technology as the source of enterprise vitality, and spared no effort in improving research and development capabilities. Ctrip has established a modern service system, including: customer management system, room management system, call queuing system, order processing system, electronic air ticket reservation system and service quality monitoring system. Relying on these advanced services and management systems, Ctrip provides members with more convenient and efficient services.

4. System specification

Advanced management and control system is another core advantage of Ctrip. Ctrip divides the service process into multiple links, controls different links with detailed indicators, and establishes a set of evaluation system. At the same time, Ctrip has successfully applied the six sigma system, a quality management method of manufacturing industry, to the tourism industry. At present, Ctrip's service indicators are close to the international leading level, and its service quality and customer satisfaction have also been greatly improved.