Traditional Culture Encyclopedia - Hotel reservation - Why does the front desk of the hotel keep changing people?
Why does the front desk of the hotel keep changing people?
1. Normal personnel flow: The front desk of a hotel may be a highly mobile position, because many people may choose to leave after working in the same position for a period of time, or be dismissed for personal reasons.
2. Work pressure: The front desk of the hotel is a position that needs to face the guests and deal with various problems and complaints. This kind of work pressure may be unbearable for some people and may lead them to leave their jobs.
3. Training problem: Some hotels may not have enough training mechanism to help new employees get familiar with the front desk work, which may lead to problems for new employees at work, thus increasing the staff turnover rate.
4. treatment: the salary at the front desk of the hotel may be relatively low. If employees don't get enough material and spiritual rewards, they may choose to leave.
5. Working environment: The front desk of the hotel needs to be on duty 24 hours a day, which may affect their family life and personal time. If they can't get reasonable arrangement and support, they may choose to leave.
In a word, there are many reasons for the change of the hotel front desk, which requires in-depth analysis by the hotel management and effective measures to improve the employee retention rate.
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