What are the hotel staff management rules and regulations?

The rules and regulations of the hotel staff management system are:

First, work attitude:?

1, according to the hotel operation process, complete all the work accurately and timely.

2, employees have different opinions on the boss's arrangement but can't convince the boss, in general, should obey first.

Second, uniforms and work cards:

1. Staff uniforms are issued by the hotel. Employees are responsible for keeping their uniforms.

2. All employees should wear work cards as part of their work clothes. If the employee does not wear the work card, the 5 yuan will be deducted. If the employee loses or damages the work card and needs to reissue it, the employee should pay 65,438+00 yuan.

Three, appearance, appearance, manners and personal hygiene:

1. The mental outlook of employees should be natural, smiling and dignified.

2. Employees' work clothes should always be kept clean and tidy.

3. Male employees should shave, and their hair should not be ears and collars.

management level

The management level of a hotel is generally in the form of a pyramid, from the bottom to the top of the tower, from wide to narrow. The higher the management scope, the more difficult it is, and the lower the management scope, the smaller the management scope. The common hotel management in China is linear functional management. In this management system, leaders, managers and waiters at any level should be clear about their business scope, job responsibilities, job skills and knowledge.