Is the smart hotel reliable?

With the Z generation becoming the mainstream, in order to meet the needs of the new generation of consumer groups, trendy hotels with distinctive themes, diverse designs and interesting tastes are showing a rapid development trend, which has also become the source of power for the development of various new brands. Whether it is a traditional hotel, a single hotel, a homestay or a traditional hotel chain brand, we should find the right time, actively accelerate the transformation of smart hotels, get crowd dividends in the new round of intergenerational traffic reshuffle, and at the same time improve room premium and guest experience.

In fact, in many cases, the main driving force for hotels to build smart rooms is the demand orientation of consumers, which also urges hotels to study the needs and interests of consumers in order to design smart rooms. Many domestic hotel groups refer to many other future hotel products when designing smart rooms. Some insiders report that technology can meet the basic needs of room guests, but there is still a gap with the expected and imagined intelligence. This is mainly manifested in the lack of interaction with the guests, the hotel side in the general direction to speculate what the guests need, where the benefits are, the lack of accurate prediction.

The interactive system of digital SaaS platform launched by Lance Technology and Graffiti Intelligence uses big data to analyze the details, so that the details of each link can be best presented to the guests. For example, in the hotel intelligent service, room service is the key to determine whether the guests are satisfied or not, and it is also the core value of hotel service.