What is the reason for the success of Pangdonglai Supermarket?

1, first of all, insist on selling genuine good goods. From a small shop less than 30 square meters to achieve annual sales of more than 5 billion, the secret of Fat East is to "use real materials and change your heart." In the era of fake goods, Fat Donglai insisted on selling good goods and genuine products, winning the favor of consumers. From the initial limitation to daily necessities such as tobacco, alcohol, sugar and tea, to the later comprehensive chain retail, Fat Donglai has always adhered to the principle of being a man in business.

2. Secondly, in addition to insisting on authenticity, another secret of success from Fat East is the ultimate service. There are seven kinds of shopping carts in Pangdonglai Supermarket. Unlike ordinary supermarkets, which only have bathrooms, every floor of Pangdonglai Supermarket has convenient services such as maternal and child rooms, barrier-free bathrooms and children's bathrooms, which embodies humanistic care.

Extended data:

Customers, employees and partners are "three to the top" in Yu Donglai's mind. It embodies the core value of Yu Donglai's business philosophy, and it is also the root of Pang Donglai's high team cohesion and market affinity. In Xuchang, there are many legends from the Fat East, which are embodied in humanized team management and hospitality.

Yu Donglai accurately grasps the mentality of thousands of employees and can always solve the urgent needs for employees and cadres in time. When the employee's family members encountered patients and accidents, Yu Donglai immediately sent them to solatium and medical expenses, and even personally arranged medical treatment; What customers experience most in shopping is relaxation and care. At the elevator entrance and exit of the floor, there are always several full-time service personnel standing to help the elderly and children and constantly reminding passengers softly;

When the baby wets the floor, it will not attract scolding and disgust. In a few seconds, a cleaning staff will come to help and clean it properly. A fellow villager from afar wants to buy some buckwheat noodles as a "medicine primer" to treat diseases. At that time, there was no such commodity in Life Square. The relevant personnel left the customer's address, bought it from the outside and delivered it to the door.