Ask to write a paper about hotel management information system.

Hotel Management System Based on B/S Architecture

abstract

Modern hotels have a huge organization, many services and a large amount of information. In order to improve labor productivity, reduce costs, improve service quality and management level, and then promote economic benefits, modern information management must be carried out with the help of computers. Hotel management system is designed for this purpose.

In this graduation project, I use Java and MVC framework mode to develop and use Oracle database. Inherited the advantages of Java "write once, run anywhere" and can run on any system. In the process of designing the system, I designed the corresponding functions of the module according to the user's level (administrator, desk clerk, cleaner).

The website adopts Jsp application development technology, and has some functions such as room reservation and check-out, especially relying on the advantages of java to better manage the hotel. Stability, expansibility, safety and robustness are the advantages of hotel management.

The database adopts Oracle9i, and the system adopts simple Hibernate and JDBC as the data interaction mode with the database. Struts is for the Web layer to better control jumps.

Keywords: hotel management system, Oracle, Java, MVC framework mode

Hotel management system

abstract

Modern hotels have a large scale and many services. In order to improve labor productivity, reduce costs, improve service quality and management level, and thus promote economic benefits, computers should be used for modern information management. Hotel management system is designed for this purpose.

I used JAVA development mode and MVC framework in my graduation project, and used ORACLE database. JAVA inherits the advantages of "write once and run anywhere", so that a system can run anywhere. In the process of designing the system, I designed the corresponding functions according to the user's module level (administrator, front desk staff and cleaner).

This website adopts jsp application development technology, and has some functions of booking and checking out, especially relying on the advantages of java, which can better manage hotels, and is stable, extensible, safe and robust, which is the advantage of hotel management.

The database used in oracle9i, the database used in the system adopts simple Hibernate and JDBC as the way of data and database interaction. Struts is a Web layer to better control jumps.

Keywords: hotel management system, Oracle, Java, MVC mode

catalogue

Preface. 1

Introduction to Chapter 1 3

Section 1. 1 Theme Background 3

The purpose and significance of the study in section 1.2. three

Section 1.3 Brief Introduction of Project Content

Section 1.4 Current situation at home and abroad.4

Section 1.5 Introduction to development environment and tools. four

The second chapter is the systematic analysis of hotel management system. seven

Chapter 3 Requirements Analysis and Specification 8

Section 3. 1 acquisition requirements. eight

Section 3.2 Demand Analysis 9

Section 3.3 System Use Case Diagram. 1 1

Section 3.4 system flow chart. 16

The fourth chapter is the design and implementation of software system.

Section 4. 1 General design

Section 4.2 Database Design and Implementation. 18

Section 4.3 Detailed Design and System Module Design 24

Section 4.4 Design and implementation of general classes and modules of the system. 27

Section 4.5 Page Design. 33

Chapter V System Testing. 34

Section 5.65438 +0 Unit Test. 34

Section 5.2 Integration Testing. 36

Section 5.3 Functional Testing. 37

Section 5.4 System Testing 37

Section 5.5 Performance testing. 37

Conclusion. 38

Reference 40

Thank you. 4 1

order

Domestic hotel management system, developed in the early 1980s, fully absorbed the essence of foreign management systems, combined with the actual situation in China, and gradually matured. By the early 1990s, several mature software systems had been formed, and several companies engaged in computer management systems in the hotel industry also appeared. In the middle and late 1990s, with the popularization and application of computers in hotels and the continuous development of computer technology, the development of hotel management system has reached a new period, and new system platforms, new system functions and development directions are constantly emerging, mainly reflected in the fact that the system is basically replaced by the Windows version of client/server mode, with more detailed functions and more stable and reliable system. An industry insider said, "For software developers, small software vendors are gradually being eliminated. For users, domestic large-scale systems are slowly entering the five-star hotel market, which was basically monopolized by foreign systems. "

Hotel management system has broad market prospects and rich profit returns. But in fact, the hotel industry itself has already entered the era of meager profit or even loss. Coupled with fierce market competition, the profits of individual software developers are not as good as before, which leads to the elimination of some developers with insufficient strength. Hotels that use this system have to replace the software system because they lost the technical support of the original developer, thus wasting investment. On the one hand, there is no self-discipline subject in the whole industry, and the state does not have a certain evaluation mechanism and corresponding hierarchical system, so that some absolutely unconditional companies can enter the market and participate in the competition. On the other hand, there are various investors in the hotel industry at present, and they don't know enough about the importance of software. They either chose the wrong developer, or abnormally lowered the price, resulting in damage to hotels and regular software suppliers. Of course, there are many information systems and products involved in the hotel industry, but the lack of unified industry standards makes all suppliers coordinate with each other, which on the one hand causes waste and incompatibility of resources, on the other hand hinders the improvement of the overall level and cannot fully meet the needs of hotels.

In modern hotels, in order to efficiently manage room resources, customer information and settlement information, the hotel has formulated a series of management systems. By managing information, we can understand the changes in details of each link, make effective countermeasures in time, and change all links of information, which is conducive to improving the efficiency of hotel management.

Modern hotel is a consumer place that integrates guest rooms, restaurants, communications, entertainment, business culture and other services and facilities. The hotel has a huge organization, many services and a large amount of information. In order to improve labor productivity, reduce costs, improve service quality and management level, and then promote economic benefits, modern information management must be carried out with the help of computers. Hotel management system is designed for this purpose. This system is an excellent system suitable for large and medium-sized star-rated hotels.

Hotel management system will adopt B/S structure. According to the standardized business process of national star-rated hotels, we will use mainstream development tools to develop and build a relatively stable, reliable and safe server to assist customer management. We will also use the mainstream database oracle to achieve test results through test cases, and the technical support will be completed by using lightweight frameworks struts and hibernate persistence. We will use tomcat as the server and powerdesigner to design the data model, which will lay the foundation for the conceptual design stage and detailed design stage of the initial business process [2].

Introduction to Chapter 1

Section 1. 1 Theme Background

Hotel industry is an industry full of hope and competition. Since the reform and opening up, China's hotel industry has developed rapidly and has become a considerable industry. Due to the rapid development of tourism in China, through investigation, China will become the fourth largest tourist country in the world in 2020; At the same time, with China's accession to the World Trade Organization, the hotel industry will be completely open. At this time, the hotel industry in China will face unprecedented opportunities and challenges. However, even some hotels are still in the stage of manual operation and management, which can't adapt to the current development trend. Therefore, in order to improve the quality and efficiency of hotel work, it has become inevitable to adopt advanced computer network communication technology to change the hotel business model and realize the automation of hotel management [3].

The purpose and significance of the study in section 1.2.

For the hotel as a whole, the service management level of the hotel plays a decisive role in hotel management. How to use advanced management methods to improve the management level of hotels has become an urgent task for the development of hotels. Facing the opportunities and challenges in the information age, it is undoubtedly an effective way to improve the hotel management level by means of science and technology. Although computer management is not the key to the success of hotel management, it can play an accurate, fast and efficient role to the maximum extent and provide strong support for hotel management. Therefore, the adoption of brand-new computer network and hotel business management system has become a means to improve the efficiency of hotel management, enable operators to interact flexibly with the management system, realize the smooth connection of workflow, help hotels manage their business effectively and release the maximum value. Hotel business management system can not only save the cost of human resources, but also improve business efficiency and meet the needs of customer service in time, accurately and quickly [4].

Section 1.3: Brief Introduction of Project Content

The graduation project "Hotel Management System Based on WEB" mainly studies two aspects of hotel business management (including owner interface, experience interface, front desk staff interface and cleaner interface). ), customer service part (dynamic website).

1.4 Current situation at home and abroad

With the deepening of China's economic system reform and the rapid development of China's economy, the income of our people has been continuously improved, the consumption concept has also improved, and the requirements for service quality have also been greatly improved. All localities regard tourism as one of the important pillars of local economic development. Hotels have developed rapidly as places for people to stay, eat, entertain and relax. Various types and scales of hotel service enterprises have also been established in the society. How to provide customers with more accurate and timely services has become the key to competition among hotels. Therefore, the informatization construction of hotel business has become a standard for customers to measure the service level of hotel providers, and the information system has become the foundation.

With the further development and popularization of Internet technology, it can no longer meet the needs of world economic development and China's national economic construction. The existing commercial hotel business software system in the market is meeting the needs of developing hotels. The overall design goal of WEB-based hotel management system is to establish a perfect, efficient and reliable hotel business information system and provide a good information environment for hotels.

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