What are the steps for catering waiter training?

The catering waiter training process is as follows:

1. First of all, on the first day of our training, let everyone get to know each other and get familiar with each other. Everyone introduces themselves, and then introduces Describe the size of the hotel and its business direction.

2. On the second day, you can talk about some polite expressions in service, how to promote people to be easily accepted and some service skills.

3. Practice can be carried out on the third to fifth days. For example, when a customer comes in, we must first say hello, place an order, and serve food.

4. Finally, you can intersperse the above content and let several people pretend to be guests sitting at the round table to conduct a demonstration from beginning to end.

Work content:

1. Do comprehensive hygiene work before meals, conscientiously do hygiene work in the area you are responsible for, and ensure an elegant and clean hygiene environment.

2. Obey the foreman's arrangements and make all meal preparations in accordance with work procedures and standards: change tablecloths and set tables according to standards; clean restaurant tables, chairs and turntables. Prepare for the meal: tray, ice bucket, ice bucket holder, thermos, ashtray, food and drink orders, soy sauce jug and all utensils needed to prepare the wine cart and serve the meal.

3. After the meal is served, provide guests with high-quality services according to service procedures and standards: ordering, serving, wine service, and checkout. Accurately understand the daily dishes served and work closely with the waiters.

4. Try to help guests solve various problems during the dining process. If necessary, report guest problems and complaints to the foreman to find solutions.

5. After the end of the shift, do the handover and finishing work with the next shift.

6. Quickly replenish tableware and countertop supplies to ensure cleanliness and hygiene after meals.