Traditional Culture Encyclopedia - Hotel reservation - What is the real function of the hotel golden key?
What is the real function of the hotel golden key?
The real role of the "hotel golden key" is that it serves as a bridge between guests and the hotel, hotel management and services. It is also an "information center" for the hotel to collect social information and an "intelligence center" for understanding guests. A powerful weapon for loyal customer base groups.
"Golden Key" is the title of an individual or group in the hotel who specializes in providing golden key services to guests. They are the image ambassadors and comprehensive service spokespersons of the hotel. Only they are qualified to participate in the hotel organized by the golden key. Designated tuxedos also carry the Golden Key badge of the International Hotel Golden Key Organization.
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