Excuse me, who can write the management \ staff code of medium-sized hotels? thank you

Stone appreciation post responsibility system

First take the raw materials for hanging soup from the water table, be responsible for serving soup and master the operation of steaming, stewing, stewing and buckling, and prepare the soup and two soups needed by each stove before dinner.

Two, responsible for soaking high-grade dry goods (abalone, sea cucumber, shark's fin, fish belly, scallops, etc.). ).

Third, accept the menu ordered by the guests from the Dutch chef and cook all kinds of food.

Fourth, report the remaining amount of stew and braised pork to the chef every day.

Five, responsible for cleaning the department health, turn off all water, electricity, gas, oil and other switches in this department after work.

Reward and punishment system

Section 1 General Provisions

Article 1 This system is specially formulated for strict discipline, rewarding the superior and punishing the inferior, motivating employees and improving work efficiency and economic benefits.

Article 2 The principle of giving priority to spiritual encouragement and ideological education, supplemented by economic rewards and punishments shall be implemented for employees.

Article 3 This system is applicable to all employees of the company.

Article 4 The Board of Supervisors of the Board of Directors and the Corporate Supervision Department are responsible for supervising the implementation of this system.

Article 5 This system is applicable to other unclear rules and regulations.

Section 2 Rewards

Article 6 The Company has established the following reward methods:

1. Praise by the General Assembly;

2. Bonuses;

3. Promotion.

Article 7 Employees who have one of the following performances shall be rewarded:

1. Abide by the law, implement the company's rules and regulations, make progress in thinking, be polite to others, unite and help each other, and have outstanding deeds;

2. Always be loyal to their duties, be active and responsible, be honest and clean, and have no accidents throughout the year;

3. Accomplish the planned targets and achieve good economic benefits;

4. Actively put forward reasonable suggestions to the company and adopt them;

5. No absenteeism throughout the year, and actively do a good job;

6. Maintain the interests of the company, win honor for the company, and make contributions to preventing or recovering accidents and economic losses;

7. Maintain financial discipline, resist bad style, and have outstanding deeds;

8. Save money, save money and highlight things;

9. Good leadership, leading employees to accomplish various tasks well;

10. Insist on self-study, constantly improve the professional level, and obtain a secondary school diploma or other professional certificates during his tenure;

1 1. Other contributions to the company should be rewarded by the board of directors or the general manager.

Employees who have the above performance and meet the requirements of the promotion system will be promoted and promoted.

Article 8 The reward procedures are as follows:

1. Employee recommendation, self-recommendation or unit nomination;

2. The supervisory committee or the Ministry of Supervision shall jointly review with the Ministry of Labor and Personnel;

3. Approved by the board of directors or general manager. Among them, the employees employed by the board of directors shall be reviewed by the board of supervisors and approved by the board of directors; Employees employed by the general manager shall be audited by the Ministry of Supervision and approved by the general manager.

Section 3 Punishment

Article 9 If an employee commits one of the following acts and refuses to correct it after criticism and education, depending on the seriousness of the case, he shall be given disciplinary sanctions such as deduction of bonus for a certain period, deduction of part of salary, warning, demerit recording, demotion, dismissal and expulsion. ：

1. Violation of national regulations, laws, policies and company rules and regulations, resulting in economic losses or adverse effects;

2. Violation of labor laws and regulations, frequent lateness, early leave, absenteeism, and passive slacking, and inability to complete production tasks or work tasks;

3 do not obey the work arrangement, transfer and command, or make trouble without reason, affecting the production order and work order;

4. Refusing to implement the resolutions of the board of directors and the decisions of the general manager, manager or department heads, which interferes with the work;

5. Irresponsible work, damage to equipment and tools, waste of raw materials and energy, resulting in economic losses;

6 dereliction of duty, illegal operation or illegal command, resulting in accidents or economic losses;

7. Abuse of power, violation of financial discipline, squandering the company's assets, harming the public and enriching the private interests, resulting in economic losses;

8. Financial personnel do not adhere to the financial system and the principle of loss, resulting in economic losses;

9. Corruption, theft, bribery, extortion, gambling, hooliganism and fighting have not yet reached criminal punishment;

10. Causing troubles, undermining unity, damaging the reputation of others or the prestige of leaders, and having a bad influence;

1 1. Revealing company secrets, introducing company customers to others or asking customers for kickbacks and referral fees;

12. Spreading rumors, damaging the reputation of the company or affecting the stability of the stock price;

13. Taking advantage of his/her authority to retaliate against employees or cover up employees' illegal behaviors;

14. Other violations that should be punished by the board of directors or general manager.

If an employee commits the above-mentioned acts and the circumstances are serious enough to violate the criminal law, he shall be submitted to the judicial department for legal treatment.

Article 10 If an employee commits the above acts and causes economic losses to the company, the responsible person shall not only bear the responsibilities specified in the preceding article, but also compensate the company for the losses according to the following provisions:

1. If the economic loss is less than 50,000 yuan (including 50,000 yuan), the responsible person shall compensate10%-50%;

2. If the economic loss is more than 50,000 yuan, the Ministry of Supervision or the board of supervisors shall report to the general manager or the board of directors to decide the amount of compensation that the responsible person should pay.

Article 1 1 When enterprise leaders find that employees have the behaviors specified in Article 393 of this system, they shall report to the Ministry of Supervision or the Board of Supervisors in time; Employees can also report and expose anyone's violation of discipline and discipline to the above-mentioned departments and ask for handling.

Article 12 Upon receipt of a report, accusation or exposure, the Ministry of Supervision or the Board of Supervisors shall immediately report it to the General Manager or the Board of Directors for approval and conduct investigation and handling.

After the investigation, the supervision department or the board of supervisors shall report the handling opinions to the general manager or the board of directors for approval, submit them to the relevant departments for implementation and notify the transferee.

Article 13: Administrative sanctions and economic penalties for employees should be carefully decided. It is necessary to find out the facts, obtain evidence, seek the opinions of relevant departments after certain meetings and discussions, and allow the punished person to defend himself.

Article 14: The examination and approval time of employee's punishment shall not exceed 2 months from the date when the employee is proved to be in error, and other punishments shall not exceed 1 month.

Article 15 If an employee is punished, it shall be notified in writing and recorded in the file.

Article 16: If an employee refuses to accept the punishment decision, he/she is allowed to submit a reconsideration according to the supervision system; If you are not satisfied with the reconsideration decision, you can appeal to the higher authorities.

Article 17: Employees who have been punished shall not be transferred from the company before the disciplinary matters are settled (unless the company announces dismissal or dismissal).

Article 18 If the disciplined employee can correct mistakes, work actively, make up for economic losses or achieve profit targets within 1 year, the disciplinary action may be mitigated or exempted as appropriate upon the proposal of the unit to which he belongs or at his own request, after being reviewed by the Ministry of Supervision or the Board of Supervisors and reported to the General Manager or the Board of Directors for approval.

Dormitory management system

In order to strengthen the management of staff dormitory, ensure the normal work and rest of all staff, and establish a good living environment, this system is formulated.

First, strictly implement the rules and regulations of the hotel and safeguard the interests of all hotel staff.

Second, the dormitory implements fixed place management. Employees should obey the unified arrangement of the hotel, implement unified numbering and arrange beds accordingly. Do not change houses and beds without permission, and do not dismantle beds without permission. Offenders will be deducted 2 points each time.

3. All employees enter the dormitory with their work number plates, and offenders will be deducted 1 point each time. Things to do when entering the dormitory area:

1, does not affect the rest of others, and walks lightly up and down the stairs.

2. Don't be loud and noisy.

4. Dormitory Each dormitory has a dormitory leader, whose duties are as follows:

1. The Prime Minister is responsible for all internal affairs, distributing and cleaning, keeping clean, maintaining order, managing water and electricity, portals, etc.

2. Supervise the rotation personnel to maintain the environment, clean and close the doors and windows;

3. Check the sleeping conditions of dormitory staff.

4. Take care of employees who are unwell. In case of serious illness, the supervisor, relatives and friends should be informed and taken to the hospital.

V. Hygienic management system of dormitory: (If the general manager's work department randomly checks any dormitory that does not meet the following requirements, 2 points will be deducted);

1, keep the interior of the dormitory clean, the windows of each dormitory should be bright, the bedding should be neatly stacked, the tables and chairs should be neatly arranged, and all kinds of electrical appliances should be neatly arranged;

2, keep the dormitory wall original appearance, it is forbidden to scribble nails;

3. The ground is free of scraps of paper, peels, melons and other sundries, and the ground is kept bright.

4. Throw the garbage and scraps of paper into the designated garbage basket.

5, change of clothes shall not be stacked indoors, the rest of the clothes and shoes must be income cabinet. Clothes and bedding should be aired in designated places.

Six, are not allowed to throw water or things to the corridor and the window, found that a deduction of 2 points.

Seven, keep public toilets, bathhouses, public areas clean, do not throw toilet paper, plastic bags, old toothpaste and other debris, so as not to block the sewer pipe. Offenders will be deducted 2 points each time, and pay the cost of dredging sewer pipes.

8. Don't stay outside without permission;

1. If you don't arrange accommodation according to the hotel's unified arrangement and want to go out for accommodation alone, you should submit a written application to the General Manager's Work Department, and you can move out of the dormitory only after it is approved by the General Manager's Work Department;

2. The general manager's work department will check the employee's return to bed from time to time according to the employee's rest and vacation.

Nine, all employees must go to bed before 24: 30 (except normal work and overtime). Those who don't rest or ask for leave to go home and don't go to bed in time will be deducted 5 points at a time, and those who repeatedly commit crimes will be treated as waiting for their posts until they are dismissed. In special circumstances, it is necessary to ask for leave from the general manager's work department in time, and those who fail to go to bed in time without approval will be deducted 5 points each time.

10. Gambling in any form is prohibited in the dormitory. Offenders will be deducted 10 every time, and informed criticism will be given. If the circumstances are serious, they shall be dismissed, expelled or transferred to public security organs.

XI。 Staff canteen management system:

1. The dining time in the staff canteen is 7: 20-8: 00,10: 20-1:00, 12: 00- 12: 30,/.

2. Employees should have meals in the dining room, and they are not allowed to bring food into the dormitory. Offenders will be deducted 2 points each time.

3. Employees should keep the dining room clean and tidy when eating, and do not throw food around. Offenders will be deducted 2 points each time.

4. Employees should queue up for meals and are not allowed to cut in line or carry them. Offenders will be deducted 2 points each time.

5. Tableware used by employees should be neatly placed in the designated position, and offenders will be deducted 1 minute each time.

6. Employees shall not intentionally waste meals, otherwise 2 points will be deducted each time.

Twelve, receive a visitor management system:

After 1 and 23: 00, male and female dormitories are not allowed to exchange visits, and offenders will be deducted 5 points each time.

2. The dormitory administrator should register the visitors. Employees' relatives or guests must register when entering the dormitory, and they can only enter after being welcomed by the interviewed employees. If the employees interviewed are not available, they can wait in the duty room.

Without permission, immediate family members such as outsiders, parents, brothers and sisters are not allowed to stay overnight. Those who really need to stay should report to the general manager's work department in advance and can only stay after approval. In principle, the stay shall not exceed two days.

Thirteen. Take care of public property and save water and electricity.

1, it is strictly forbidden to connect the power supply and use the electric furnace in the dormitory without permission, and the electrical facilities above 300W shall not be used without approval. Offenders will be deducted 5 points each time, and the equipment will be confiscated.

2, intentional damage to public property * * * locks, tables and chairs and other facilities ad valorem compensation and deducted 5 points, bad nature or incorrigible to be removed.

People should turn off the lights in the dormitory, and turn off the lights to sleep.

4. Turn off the faucet and electric switch.

After 5.24: 00, the staff recreation room will stop all activities, and offenders will be deducted 2 points each time.

14. It is strictly forbidden to take and rummage through colleagues' belongings, take other people's belongings without permission, or rummage through other people's bags and peek at other people's letters and diaries. Offenders will be deducted 10 every time, and those with serious circumstances will be sent to public security organs for handling.

15. Take good care of your valuables. If they are lost, report to the General Manager's Work Department in time, and the General Manager's Work Department will cooperate with the public security organs to deal with them.

Sixteen, dangerous and prohibited items shall not be used and stored indoors.

Seventeen, actively cooperate with the fire safety officer to do a good job in dormitory fire prevention, prohibit the use of open flames in the dormitory, and promptly report and deal with fire hazards and unsafe factors, so as not to cause fire accidents, and relevant responsibilities will be investigated according to law.

Eighteen, unity and friendship, live in harmony.

1. Don't say or do anything that is not conducive to unity.

2, speak civilized style, no swearing, quarreling, offenders will be dealt with severely.

3. Fighting, fighting and drinking are strictly prohibited in the dormitory. Offenders will be deducted 20 points each time until they are dismissed. If injury is caused, all expenses shall be paid by the perpetrator himself and handled by the public security organ.

19. dormitory keys are managed, distributed and copied by the general manager's work department. Other personnel are not allowed to make copies without permission, and offenders will be deducted two points each time.

Twenty, dormitory set up two administrators, responsible for dormitory management affairs.

1, the dormitory is divided into two shifts, and the time is 8: 00- 16: 00 every day, 16: 00- 8: 00 the next day;

2. Register the visiting guests in the dormitory according to regulations, and have the right to refuse unregistered guests to enter the dormitory area;

3. Register employees who do not comply with this system and report to the General Manager's Work Department in time;

4, responsible for cleaning the dormitory * * * area of public health.

5. Employees who violate this system due to lax management of dormitory administrators will be dealt with together with employees.

Twenty-one, the interpretation of this system belongs to the general manager's work department, and the revision belongs to the general manager's office meeting.

Twenty-two, this system shall come into force as of the date of promulgation. Other similar hotel systems shall be abolished at the same time.

* This is a general format, depending on the regulations of your hotel. *