Seek the standard of four or five-star hotels

Four, five-star hotel equipment requirements

6. 1 towel

6. 1. 1 bath towel

2 pounds per room.

6. 1.2 towels

2 pounds per room.

6. 1.3 Floor towel

Per room 1 item.

6. 1.4 square towel

No less than 2 items in each room.

6. 1.5 bathrobe

Each bed 1 block.

6.2 cushion

Two for each bed.

6.3 Bedclothes

6.3. 1 sheet

No less than 2 beds per bed.

pillow (without the pillowcase)

No less than 2 beds per bed.

pillowcase

No less than 2 beds per bed.

blanket

Each bed 1.

bedspread

Each bed 1.

6.3.6 Spare thin quilts (or blankets)

Each bed 1.

Note: It depends on the region.

bed down the livestock

Each bed 1.

6.4 sanitary products

soap

There are not less than 2 butterflies in each room, and soap butterflies are ready. The net weight of each piece is not less than 30 grams, and at least one piece is not less than 45 grams.

6.4.2 shower gel, shampoo, conditioner and emulsion.

2 sets per room, each with a net weight of not less than 35g.

6.4.3 Toothbrush

2 pounds per room.

toothpaste

2 pieces in each room, and the net weight of each piece is not less than 10g.

tooth glass

2 pounds per room.

Shower cap

2 pounds per room.

toilet paper

Two volumes per room.

Sanitary bag

Per room 1.

slippers

2 pairs per room.

6.4. 10 dirt bucket

1 each room, put it in the bathroom.

6.4. 1 1 comb

2 pounds per room.

6.4. 12 shower curtain

Per room 1 item.

6.4. 13 anti-skid pad (not allowed when other anti-skid measures are taken)

1 yuan per room.

6.4. 14 laundry bag

2 pounds per room.

thin paper

Each room 1 box.

6.4. 16 razor

Each room can be equipped with 2. It can be matched with shaving cream.

6.4. 17 nail file

Each room can be equipped with 1.

6.4. 18 cotton balls and cotton swabs

Each room should be equipped with 1 set.

6.4. 19 bath salt (foaming agent, soda salt)

Five stars can be equipped.

6.5 stationery

6.5. 1 stationery clip (rack)

Per room 1.

Envelopes and postcards

No less than 2 ordinary envelopes, airmail envelopes and international envelopes, and 2 postcards in each room.

6.5.3 Writing paper, note paper and fax paper

There are not less than 4 pieces of writing paper and post-it notes in each room, and not less than 2 pieces of fax paper.

ball pen

No less than/kloc-0 per room.

pencil

Each room should be equipped with 1 and a notebook rack.

Note holder

Per room 1.

6.6 service tips

6.6. 1 Service Guide, Telephone Description, Accommodation Description and Room Delivery Menu

Per room 1 serving.

6.6.2 TV program list, price list, guest opinion list and fire prevention guide

Per room 1 serving.

6.6.3 Prompt board and list

Each room should provide 1 copy of "Do not disturb", "Please clean the room", "Do not smoke in bed" and "room service", and the space on the front and back should be consistent.

6.6.4 laundry list and wine list

Prepare 2 laundry lists and 1 wine list for each room.

6.7 Drinks and utensils

6.7. 1 tea

There are two kinds of tea leaves in each room, each with at least 2 small bags, or in containers.

6.7.2 Tea cups (hot water cups)

2 pounds per room.

6.7.3 Hot water bottle

Not less than 1 per room.

6.7.4 Cold water bottle and cold water cup

Each room 1 set.

Note: It depends on the region and the needs of tourists.

estaminet

There are not less than 5 kinds of spirits and not less than 8 kinds of soft drinks.

wineglass

Each room has at least four different types of wine glasses, equipped with cocktail bars, straws and napkins.

6.7.7 Coffee

Five-star coffee should be prepared in 2 small boxes and corresponding modulation, or in containers.

ice bucket

Each room 1 piece, with ice clip.

electric kettle

Five-star guests are ready.

6.8 Others

6.8. 1 clothes rack

Give priority to with high-quality wood products, each room not less than 4 sets of suits, pants, skirts. Five stars can also be equipped with a small number of satin hangers or frequent landing hangers.

ashtray

No less than 2 boxes per room.

match

No less than 2 boxes per room.

Shoe-shining appliance

Mainly shine shoes, 2 pieces per room, suitable for cleaning shoehorns and baskets.

waste paper basket

Each room 1, in the bedroom.

Sewing bag

Each room 1 set.

coaster

Each cup is equipped with 1.

Gift bag

Each room is equipped with 2.

6.8.9 Label (or logo)

No less than 2 animals in each room.

Good night card

Each bed 1 card.

7. Basic quality requirements

7. 1 towel

Cotton, mainly white, with plain color as the standard, colorless flowers, no color difference, soft to the touch, good water absorption, no stains, no obvious damage defects. Meet the requirements of FZ/T 62006. Yarn count of common towel: ground warp 2 1s/2, weft 21s; Quality towel yarn count: ground warp 32s/2, weft 32s.

Note: 2 1s = 29tex, 32s= 18tex.

7. 1. 1 bath towel

A) One-and two-star specifications: not less than 1200mm*600mm, and the management quantity is not less than 400g.

B) Three-star specification: not less than 1300mm*700mm, and the weight is not less than 500g.

C) Four-star specification: not less than 1400mm*800mm, and the weight is not less than 600g.

7. 1.2 towel

A) Specification of one or two satellites: not less than 550mm*300mm, and weight not less than 1 10g.

B) Three-star specifications: not less than 600mm*300mm, and the weight is not less than 120g.

C) Four-star specification: not less than 700mm*350mm, and the weight is not less than 140g.

7. 1.3 floor towel

A) One-and two-star specifications: not less than 650mm * 350mm, and the weight is not less than 280g. ..

B) Three-star specifications: not less than 700mm*400mm, and the weight is not less than 320g.

C) Four-star specifications: not less than 750mm*450mm, and the weight is not less than 350g.

7. 1.4 square towel

A) Three-star specifications: not less than 300mm*300mm, and the weight is not less than 45g.

B) Four-star specifications: not less than 320mm*320mm, and the weight is not less than 55g.

7. 1.5 bathrobe

Cotton products or silk products. Soft, comfortable and warm.

7.2 cushion

Smooth, elastic and pollution-free.

One or two stars

Specification: not less than 1900mm*900mm.

Three-star

Specification: not less than 2000mm* 1000mm.

7.2.3 Four or five stars

Specification: not less than 2000mm* 1 100mm.

7.3 Bedclothes

7.3. 1 sheet

All cotton, mainly white, smooth surface, good air permeability, no defects and stains. Meet the requirements of FZ/T 62007.

A) One-and two-star class: yarn count is more than 20s, warp and weft density is not less than 6060, and the total length and width is 600 mm..

B) Samsung: the yarn count is 20s, the warp and weft density is not less than 6060, and the length and width are more than 700.

C) Four-star: the yarn count should be no less than 32s, the warp and weft density should be no less than 6080, and the length and width should be greater than 700mm of the cushion.

Note: 20s= 29tex, 32s= 18tex. 6060=236/236,6080=236/3 18.5。

pillow (without the pillowcase)

Soft and comfortable, elastic, no odor.

A) One-and two-star class: the specification is not less than 560mm*350mm.

B) Three-star: the specification is not less than 700mm*400mm.

C) Four-star or five-star: the specification is not less than 750mm*450mm.

pillowcase

All cotton, mainly white, smooth surface, no obvious defects and stains, and the specifications match the pillow core.

A) One or two stars: the yarn count is not less than 20s, and the warp and weft density is not less than 6060.

B) Samsung: yarn count is more than 20s, and warp and weft density is more than 6060.

C) The count of four-star and five-star yarns shall be no less than 32s, and the warp and weft density shall be no less than 6080.

blanket

Mainly plain color, soft to the touch, good thermal insulation, flame retardant, moth-proof treatment, no fouling. Specifications and dimensions are in line with the table. Should comply with the provisions of FZ6 100 1.

A) One or two stars: wool blended or pure wool products.

B) Three-star: mainly pure wool products.

C) Four or five stars: worsted wool products.

bedspread

The appearance is neat, the line shape is uniform, the side seams are neat, there is no broken line, no fluffy balls, no stains and no fading. After flame retardant treatment, the interlayer can be made of profiled cotton or hollow cotton.

A) One or two stars: mainly decorative cloth.

B) Three-star: mainly high-quality decorative fabrics.

C) Four or five stars: high-grade fabrics, mainly high-quality decorative cloth or silk fabrics.

7.3.6 Spare thin quilts (or spare blankets)

High-quality quilt core, soft and comfortable, good thermal insulation, no fouling.

bed down the livestock

Good water absorption, can effectively prevent the infiltration of contaminated beam materials, can be fixed with the cushion, and can use special-shaped cotton or hollow cotton.

A) One-and two-star class: the specification shall not be less than1900 mm * 900 mm. ..

B) Three-star: the specification is not less than 2000mm* 1000mm.

C) Four-star or five-star: the specification is not less than 2000mm* 1 100mm.

7.4 Hygienic products

soap

Pure fragrance, uniform texture, consistent color, clear pattern handwriting, no powder particles, no softening and corruption. Within the warranty period, it should comply with the provisions of GB8 1 13.

A) One or two stars: simple packaging.

B) Three-star: exquisitely packaged, printed with Chinese and English store names and logos, or packaged in exquisite soap boxes.

C) Four-star: luxury package, printed with Chinese and English store name and logo, or put in luxury soap box.

7.4.2 Bath, shampoo, conditioner and lotion

Moderate viscosity, no odor, intact packaging, no leakage, printed with the center store logo and me, within the warranty period. It shall comply with the provisions of GB 1 1432, ZBY 42003 and GB1143.

A) One or two stars: simple package or simple container.

B) Samsung: beautifully packaged or contained.

C) Four-star or five-star: luxury package or luxury container.

7.4.3 Toothbrush

The bristles are mainly nylon, and materials harmful to human body such as polypropylene are not allowed. The bristles are clean, soft and tidy, and the hair bundle is ethereal and suitable; The brush head and handle are smooth, comfortable to the touch, and have certain anti-disorder performance. Clear logo, sealed package, printed with Chinese and English store name and logo. Other technical indicators shall comply with the provisions of QB 1659.

A) One or two stars: simple packaging.

B) Three-star: high-quality toothbrush, beautifully packaged.

C) Four or five stars: high-quality toothbrush, luxury packaging.

Note: Don't use the assembled toothbrush in a three-star hotel or above.

7.4.4 Toothpaste

Pure fragrance, moist paste, uniform and delicate, and consistent color. The essence and pigment used must comply with GB8372 and other relevant regulations. Clear patterns and characters, no extrusion deformation, no leakage and fouling. During the warranty period.

7.4.5 gargle cup

Glass products or ceramic products have beautiful and correct shapes, round cups and flat inner walls. Birthday cleaning and disinfection.

Shower cap

Mainly plastic film products, clean and undamaged, with moderate brim tightness, good heat resistance and no water seepage.

A) One or two stars: simple packaging.

B) Three-star: mainly packed in cartons, with the store name and logo printed in Chinese and English.

C) Four-star and five-star: beautifully packaged, with the store name and logo printed in Chinese and English.

toilet paper

White, soft paper, uniform fiber, good water absorption, no impurities, no damage, using ZBY3900 1 A toilet paper and above.

Sanitary bag

Paper products made of opaque plastics or waterproof materials are clean, not easy to be damaged and clearly marked.

slippers

Comfortable to wear, easy to walk, good anti-skid performance, at least printed with the store logo.

A) One or two stars: disposable simple slippers with certain fastness.

B) Three-star: mainly textiles, which are changed once a day or once by a customer according to the texture of raw materials.

C) Four or five stars: one pair of high-quality slippers.

7.4. 10 dirt bucket

Used to place garbage and sundries, dirt does not leak, and materials should have flame retardant properties.

7.4. 1 1 comb

The comb body is complete, smooth, uniform in thickness and smooth in teeth, and should not be too sharp. The comb handle is printed with Chinese and English names and signs.

A) One or two stars: simple packaging.

B) Three-star: exquisite sealed packaging.

C) Four or five stars: luxury packaging. Five stars can be divided into coarse comb teeth and fine comb teeth. Five stars should use wooden combs.

7.4. 12 shower curtain

Mainly made of plastic film fabrics, no stains, no mildew.

7.4. 13 anti-skid pad

Mainly rubber products, high friction and good anti-skid performance.

7.4. 14 laundry bag

Mainly plastic products or cotton products, clean and undamaged, the store name and logo are printed in Chinese and English.

thin paper

Mainly white, soft paper, easy to take and use, using ZBY32032 A products.

7.4. 16 razor

The cutting edge is fast and flat, comfortable and safe to shave, sealed and packaged, printed with Chinese and English store name and logo.

7.4. 17 nail file

The sand surface is even, the particles are fine, and there is no sand shedding phenomenon, and there is a sleeve or sleeve seal.

7.4. 18 cotton balls and cotton swabs

After disinfection and external treatment, the cotton head is tightly wrapped and sealed.

7.4. 19 bath salt (foaming agent, soda salt)

Elegant fragrance, mineral content and rich foam.

7.5 stationery

7.5. 1 stationery clip (rack)

In good condition, the goods are eye-catching, easy to take and put, and the store name and logo are printed in both Chinese and English.

A) One or two stars: common material.

B) Three-star: high-quality materials.

C) Four or five stars: advanced materials.

Envelopes and postcards

The enclosure shall comply with GB/T 14 16. Printed with store logo, store name, address, postal code, telephone number and fax number in both Chinese and English. Postcards should have tourism promotion significance.

7.5.3 Writing paper and notes

The paper is flat, neatly cut and free of ink marks. It is printed with store logo, store name, address, postal code, telephone number and fax number in Chinese and English.

A) One or two stars: the paper quality is not less than 50g.

B) Three-star: the paper quality is not less than 60g.

C) Four-star or five-star: paper with a paper quality of not less than 70g.

ball pen

Writing fluency, no oil leakage, written with store name and logo.

pencil

Graphite pencil, refill is HB, suitable for guests to use after rolling.

Note holder

It is intact, smooth and easy to use, and the store name and logo can be printed in Chinese and English.

7.6 service tips

7.6. 1 Service Guide, Telephone Description, Accommodation Description and Room Delivery Menu

Exquisite printing, clear explanation, accurate content and bilingual. City map of five-star guests.

7.6.2 TV program list, price list, guest opinion list and fire prevention guide.

The column layout is clear and complete, in both Chinese and English.

7.6.3 Prompt board and list

Exquisite printing, eye-catching handwriting, clear instructions, convenient county hanging, bilingual.

7.6.4 laundry list and wine list

Carbon-free copying, clear columns, accurate content, clear price tag, bilingual.

7.7 Drinks and drinking utensils

7.7. 1 tea

Dry and clean

7.7.2 Tea cups (hot water cups)

Mainly made of glass products and ceramic products, with beautiful shape, round cup mouth and smooth inner wall.

7.7.3 Hot water bottle

The nominal capacity is not less than 1.6L, which conforms to the quality regulations of excellent products in GB 1 146 1.

Note: The title is the same as GB/T 14308.

7.7.4 Cold water bottle and cold water cup

The cold water bottle must be covered without scale and filled with drinking water. Press 7.7.2 for the cold water cup.

Mini bar

The drinks at the bar are well sealed, and the soft drinks must be within the shelf life.

wineglass

Mainly made of glass, the bottle mouth is smooth and the inner wall is smooth, so it should be matched with different wines.

7.7.7 Coffee

Mainly instant coffee, clean and packaged.

ice bucket

Clean, easy to carry and use, good thermal insulation performance.

7.7.9 Electric kettle

The insulation performance is good, the nominal capacity should not be greater than 1.7L, and the instruction manual must be provided. It shall comply with the provisions of JB4 189.

Note: The title is the same as GB/T 14308.

7.8 Others

7.8. 1 clothes rack

Plastic products or wood products, no burr, smooth.

ashtray

Safety type. No smoking floor.

match

NG-A wooden match in GB/T393 is adopted, mainly made of high-quality cartons or wooden cases, and the shop name and bidding concession are printed in Chinese and English. The match stalk, the average length of the medicine head and the size of the matchbox are all set by the hotel. Not available on non-smoking floors.

Shoe-shining appliance

Including shoeshine machine, shoeshine leather, shoeshine cloth, shoeshine paper and so on. After use, it can make the upper smooth.

waste paper basket

Store non-liquid sundries.

Sewing bag

With wires, buttons, sewing money, reasonable collocation, sealed packaging.

coaster

Exquisite and beautiful, it should play a role in heat insulation and can be printed with a store logo.

Gift bag

Mainly made of plastic products or high-quality paper products, undamaged, printed with store name and logo in Chinese and English.

7.8.9 Label (or logo)

Labels are self-adhesive products, and signs are paper products or plastic products. Exquisite and beautiful, can print shop logo.

Good night card

Exquisite printing, eye-catching handwriting and bilingual.