Traditional Culture Encyclopedia - Hotel reservation - Taboo words in the service of hotel security department

Taboo words in the service of hotel security department

Taboo words in the service of hotel security department

Service language is the most basic condition for employees to complete various tasks and provide the best service. Below, I will share the taboo words of the hotel security department, hoping to help you!

1. The guest asked for a car, so he can't say:? Can't find it. ?

2. when checking the irregular behavior of employees in the hospital, you can't say:? Hey, you * * * are you. I checked, and I'm going to punish you? .

When the staff asked if the East Gate Guard Room had received the newspaper, they couldn't say: Don't you know? ,? Not clear? .

4. guests should store things and can't say:? No, no, no.

5. You can't say:? No one? .

When a guest asks to reserve a parking space, he can't say:? There is no parking space. ?

7. The guest asked where there was a public telephone, but he couldn't say:? Find it yourself. ?

8. When a guest asks about a gas station, he can't say:? I don't know. Go out and find it yourself. ?

9. the guest is going to a certain consumption place, so he can't say:? It is over there. Go by yourself. ?

10. The guest asked if he had a house, but he couldn't say: I don't know. ?

1 1. The hotel parking space is full and the guest asks to stop. You can't tell the guest:? Sir/madam, there is no parking space in the hotel, so we can't park. ?

12. guests need to take a taxi. when there is no one at the east gate, they can't say: There are no taxis now. ?

13. When an employee needs to inflate his bicycle with a pump, he can't say:? Now the pump is broken. ?

14. Is the guest in urgent need? Car cleaning service? Can't say:? We wipe next to each other. ?

15. You can't say:? Go and fight yourself. ?

16. When the internal security personnel need to close the door after cleaning, they can't say:? We'll talk later. Is nobody here now? .

17. The employee handed in the things left by the guests. You have no time for the time being, do you?

18. The guest asked to open the door to play tennis, but he couldn't say:? It's none of our business. Why don't you go to the entertainment department? .

19. When Ximen employees don't keep their bags, they can't say:? Hey, come and check your bag? .

When foreigners are looking for employees, they can't say:? Wait until you have time, okay? .

2 1. The employee asked about the departure direction of the shuttle bus, but could not say:? I don't know. Ask the team? .

22. When foreign delivery personnel need to contact the warehouse management department, they can't say:? Why don't you go by yourself?

23. An engineer applying for a heat certificate cannot say:? I don't have time now. Can we talk about this later? .

24. Simon employees can't say:? No, no, no? .

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