What should hotel staff pay attention to when they receive Muslims?

Matters needing attention in receiving Muslims

* The catering and reception departments and units of relevant hotels should attach great importance to the special dietary requirements of guests in Muslim countries and be familiar with the dietary taboos in Muslim countries.

* The main and auxiliary materials provided to the guests in Muslim countries must meet the requirements of halal (for example, cattle, sheep and poultry must be slaughtered by Muslims; Imported raw materials must have a Harari certificate; Must go to halal food supply outlets to buy, and the outer packaging of packaged food should be marked or marked with the word "halal". )

* Try to avoid using controversial main and auxiliary foods and condiments (such as chicken essence and cooking wine).

* The taboo foods for Muslims mainly include pork and its related products, blood and blood products, animals that died by themselves and their related products, livestock and poultry and their related products that were not slaughtered according to Islamic dietary habits, and alcohol and alcoholic beverages. The main taboo items for Muslims are: statues, nude figure paintings and other idol items.

* The kitchen and dining room must be dedicated and clearly marked during the reception. Hotel rooms and restaurants should not be decorated with articles or ornaments prohibited by Islam. Tableware and kitchenware must ensure that they have not been exposed to taboo ornaments. Storage containers (such as refrigerators, etc.). ) Do not store halal taboo food.

* If guests have special requirements, they can meet them as long as they don't affect others.

In the process of reception, we should also pay attention to:

* Polite, neither supercilious nor supercilious; Seeking common ground while reserving differences is full of enthusiasm.

* Dress appropriately (women should avoid wearing halter tops and miniskirts, and men should not wear shorts, etc. ).

* shake hands with the object of concern (it is not advisable to shake hands and hug the woman actively).

* Don't forget halal food in drinks and meals.

* Muslims are forbidden to pass things to others with their left hands, especially food. Be careful with your right hand when handing things to Muslims.

* Don't disturb the guests when worshipping.