Can I get a refund if I don't stay in a hotel?

If you don't stay in a hotel, you can get a refund.

Staying in a hotel is equivalent to establishing a contractual relationship between the guest and the hotel. The hotel provides rooms with the same conditions according to the requirements of online or telephone booking, and the guests will check in immediately, and the contract between the two parties will take effect. Generally, you can't check out after check-in, and hotels that check out without reason can charge appropriate fees; If the room provided by the hotel does not meet the requirements, or does not meet the check-out conditions, you can check out and ask for a full refund.

The refund solution is as follows:

1, negotiate with the hotel to change the check-in time;

2. Negotiate with the hotel and the hotel will sell the room on its behalf. Many homestays can operate in this way, and it is uncertain whether hotels can operate. It is more likely to be sold in the peak season.

3. If you can't stay in this situation due to non-personal accidents, you can call the platform of Meituan, and the platform will coordinate the refund.

The check-out process of general hotels is as follows:

1, all the luggage is out;

2. Hand in the room card or key at the front desk and tell to check out. According to the law of our country, "hotels should clearly indicate the settlement method of room price and accommodation time in a prominent position in the lobby, or confirm that they have informed the guests of the above information in an appropriate way." Express hotels basically check out at noon 12.

3. The front desk informs the waiter of the Housing Management Department to unsubscribe from the room, make rounds, check for leaks and fill vacancies and report to the front desk;

4. If everything is normal, the deposit will be refunded at the front desk for settlement, and there are items damaged that need compensation.

To sum up, under normal circumstances, hotels will refund customers. In case of special circumstances, inform in advance and communicate with the hotel in advance.

Legal basis:

Article 1 177 of the Civil Code of People's Republic of China (PRC).

(a) the legitimate rights and interests are infringed, and the state organs can't protect them in time in an emergency, and the legal rights and interests will be irretrievably damaged if they don't take immediate measures. The victim can take reasonable measures such as seizing the infringer's property within the necessary scope to protect his legitimate rights and interests; However, it should immediately request the relevant state organs to handle it.

(2) If the victim takes improper measures to cause damage to others, he shall bear tort liability.