Is it high to be a waiter in Shangri-La?

Not high!

I come from Beijing and work as a sales manager at Shangri-La Hotel in Beijing.

(Four Shangri-La Hotels in Beijing, China World Hotel, International Trade Hotel, Kerry Center Hotel, Shangri-La Hotel in Beijing),,,, Hehe, guess where I am,, o(∩_∩)o ...

In hotels, the main requirements for high quality are the front desk and sales.

The front desk is not very demanding of foreign language proficiency. Communicating with guests is basically ok, and CET-4 is absolutely enough.

At present, a considerable number of employees come from vocational high schools and have been trained for more than one month. Therefore, their level is not high.

If you are a lobby manager, it is better to need a foreign language, and it is best to achieve it.

Level 6, because, when dealing with complaints, you must first be able to understand and understand the contents and requirements of guest complaints, so as not to be completely irrelevant.

As for the sales department, it depends on which market you are in charge of. If you are in charge of domestic travel agencies and domestic businesses, foreign languages are not very important, but you must reach at least CET-4 in the interview.

If you are in charge of the European and American markets, you have higher requirements for foreign languages, because it involves signing contracts, so you should make it clear.

As for appearance, it's not very strict, but it's passable. In recent 10 years, the appearance rate of hotels for employees is not very high, unlike the hotel industry which just started in the 1980s.

This is the basic situation!

Thank you!