How to Improve the Grade of Meituan Hotel

First: you must first control the quality of hotel products and service attitude! Don't treat it differently just because it's a US delegation!

Second: you can designate a special person to be responsible for contacting the guests of the group. For example, you can appoint the lobby manager to let the guests comment when using the group package! Comment on this matter should be before or during the activity, not after the guests come home after spending! At this time, you can't control the attitude of the guests! Get involved in advance. At this time, the guests just entered the store and were generally in a good mood. As long as there are no big omissions, they can generally give you high marks! Intervene in the incident, even if there are some small frictions at this time, you can assign experienced employees to handle it on the spot, which is generally recoverable!

Hope to help, pure manual code, absolutely original, hope to adopt!