Traditional Culture Encyclopedia - Hotel reservation - Basic expressions of restaurant waiters

Basic expressions of restaurant waiters

First of all, welcome:

1, welcome.

Welcome to come or have dinner with you.

This way, please

4. Please sit down

Second, biased language:

what can I do for you?

2. Excuse me, can I order now?

3. What else do you need?

Third, the apology language:

1, please forgive me.

2. Sorry to bother you

I'm very sorry.

Please wait a few more minutes.

Extended data:

The job content of the waiter in the restaurant

1, do a comprehensive pre-meal hygiene work, do a good job of hygiene in the area in charge, and ensure an elegant and clean sanitary environment.

2. Obey the arrangement of the head waiter and make all the preparations for the meal according to the working procedures and standards: change the tablecloth and set the table according to the standards; Clean the dining room tables, chairs and turntables. Prepare dinner: trays, ice buckets, ice bucket racks, thermos bottles, ashtrays, food and beverage lists, soy sauce pots and all the tableware needed to prepare wine carts and dinner.

3. After the meal, provide quality services to the guests according to the service procedures and standards: ordering, serving, wine service and checkout. Accurately understand the dishes served every day and work closely with the delivery staff.

4. Try to help the guests solve all kinds of problems in the dining process, reflect the guests' problems and complaints to the foreman when necessary, and seek solutions.

5, after the shift, and the next shift to do a good job of handover and finishing touches.

6. Quickly replenish tableware and countertops to ensure cleanliness after meals.