How to refund on Ctrip.com

Hello! Thank you for your attention to Ctrip.com!

Rules for participating in cashback when booking a hotel: Book on the Ctrip website or client or WeChat, use the coupon to book a hotel with the word "rebate", after the order is completed, confirm by email (online booking) or After confirmation via WeChat (client or WeChat booking), the amount of the coupon used in the order will be returned to your "Cashback Account" on Ctrip. If you book a hotel with a cashback mark through the app version 5.9 or above, and use a consumption coupon, you only need to click the "Apply for Cashback" button directly after checking in, without sharing the verification code through WeChat. If you have other questions, you can follow Ctrip WeChat (iCtrip) and click "Microservices-Manual Service" under the WeChat menu bar between 9:00-18:00 to inform us of your order number and specific matters, and we will A specialist will verify and process it for you.

For more information on domestic hotel discounts, please click here: ?/sPrAK? to find out~~

You can search for Ctrip official account "iCtrip" in WeChat and reply "Bind" ” or “Associate”, you can use WeChat to book Ctrip products, and there are even exclusive discounts to surprise you who love traveling~

In addition, it is recommended that you download the “Ctrip Travel” APP (/m/c270 ), "With Ctrip in hand, you can go as soon as you want!" Move your finger and scan the following QR code image to follow and download, making booking and consultation easier~