According to the characteristics of the hotel industry, what is the reason for the high turnover rate of hotel management majors?

The main reasons for the turnover rate of hotel management staff are as follows:

1, employees' personality is not respected. The lack of respect for the personality of hotel employees is related to the weak management concept of people. Some grass-roots managers have low quality, lack knowledge of human resource management and common sense of psychology, and criticize employees, especially college students at will, which is not respected and valued. It is difficult to arouse their enthusiasm, let alone their sense of responsibility, belonging and value identity. Leading to the loss of personnel.

2. Internal communication channels are not smooth. Not many people really communicate effectively between superiors and subordinates. Often superior departments convey opinions and suggestions only for employees to implement, but they don't know enough about employees' psychology and don't analyze them, which leads to some employees' inefficiency. Then the relationship between superiors and subordinates and employees is tense, and the sense of teamwork is weakening day by day. When encountering problems, the first thing that comes to mind is shirking responsibility, or even shirking and blaming each other in front of guests.

3. The salary of employees is too low. Welfare treatment is the main channel to meet the material aspects of employees' survival and safety, and it is also closely related to employees' interests. But college students have certain expectations for wages. If it is far below the expected salary and there is no certain development prospect, the liquidity will be great.

Management system of hotel industry;

The management level of a hotel is generally in the form of a pyramid, from the bottom to the top of the tower, from wide to narrow. The higher the management scope, the more difficult it is, and the lower the management scope, the smaller the management scope.

The common hotel management in China is linear functional management. In this management system, leaders, managers and waiters at any level should be clear about their business scope, job responsibilities, job skills and knowledge.