What do the waiters of KTV in the hotel mainly do?

Room service: ① put paper towels; 2 hang clothes; ③ Open the fruit bowl; 4 order drinks; 5 order songs; 8 open the wine; (8) Secondary promotion; ⑧ Private rooms are sanitary. ① Paper towels: Paper towels can be collected from the foreman or the regional head. According to the desktop, there should be several tissue boxes and packages of paper every few tables in the guest room. ② Hanging clothes: When receiving guests' clothes, remind them to take good care of valuables, and hang the guests' clothes in the wardrobe in an orderly manner with hangers. Try to do one thing at a time, avoid confusion, and avoid throwing, littering and littering! ③ Opening the fruit bowl: After making sure that the guests are seated in the private room, go to the bar to open the receipt and get the fruit bowl. When placing the fruit bowl, the face should face the guests, and a suitable fruit fork should be inserted in the fruit bowl to make it easy for the guests to take it. ④ Ordering drinks: skillfully use your own knowledge of drinks and their prices to introduce them to the guests, pay attention to the guests' expressions when reading the wine list, seize the opportunity to sell drinks, sell them to the guests in the order of foreign wine, red wine and beer from high to low, and pay attention to the cooperation with the reservation manager and the reservation person. ⑤ Ordering songs: When I first entered the room, the atmosphere was cold. You can order a few slow-paced songs to ease the mood of the guests, or you can order songs at the request of the guests. The key point of song ordering is to order some songs that cater to the atmosphere of the private room at the right time. Attendants should be familiar with the song ordering procedure in this place, order the songs that the guests think at the fastest time, and have a certain understanding of today's popular songs, classic old songs and some fast-paced songs to cater to all kinds of guests. ) 6. Wine mixing: Foreign wine: Before opening the wine, show it to the guests and tell them, "Big Brother, this is the wine you want. Can you open it now? " Open the wine immediately after obtaining the consent of the guests. When mixing wine, ask the guests what soft drinks they need to add. Pour pure foreign wine into a * * * cup and ask the guest if it is ok to measure it. Then, pour a proper amount of wine and soft drinks from the * * * cup into a jar with ice cubes at the same time, stir after pouring, and pour a small amount into the guests' cups for them to taste. Only after approval can wine be poured into other cups. Red wine: The basic process is the same. You need to ask the guest the ratio of sprite to red wine, or drink pure wine. Beer: Ask the guests if they want it cold, and ask them how many bottles they need to open. When guests open it, the second promotion includes adding drinks, snacks and soft drinks. We can introduce our snacks to our guests and sell them. ⑧ Private room hygiene: The countertop should be kept clean and tidy, and there should be no extra empty bottles on the countertop. Empty snack plates should be placed against the wall in turn, and the water stains on the countertop should be cleaned immediately (the ashtray requires no more than three cigarette butts, so you need to cover the ashtray with paper towels, take it under the desktop, pour it into the trash can, clean the ashtray, and put an ice cube in the ashtray after putting it on the countertop). Ground sundries should be cleaned in time to keep the rooms clean and tidy. Get rid of the chewing gum on the ground in time. Pay the bill: when you receive the notice of paying the bill from the guest, you should inform the reservation manager as soon as possible and use the cashier at the bar to clip the receipt. When the manager went to the private room, the waiter entered the private room and asked, "Which big brother will pay the bill?" Tell the guests according to the price written on the bar on the consumption list. If the reservation manager needs the whole eight strokes or has other arrangements, he will take the receipt to the bar to correct it, and then go back to the private room to collect money. Cash needs to be clear when to repeat the money with my guests, and then clip the money with the cashier and send it to the bar (waiters are not allowed to open the cashier clip on the way). If I have any change, I need to clip it in the cashier and send it to the private room to pay the bill. If the guest needs an invoice, I want to explain it to the bar and send it to the private room with the cashier clip. Note: (1) Be sure to inform the reservation manager when paying the bill; (2) Give the guests change in time; (3) Count the money in front of the guests and tell them repeatedly; (3) seeing the guests off: When the guests get up to leave, help them take out their clothes and hand them to them, and remind them loudly that "please take your belongings with you". When Lu Yu guests leave, they should speak "Thank you for coming, please walk slowly", and then check whether the items in the private room are damaged as soon as possible. For example, microphone ② seizes the opportunity to check the items in the private room. Fourth, turn the table: when you get the notice of turning the table, you should quickly clean the private room, do a good job in the sanitation of the private room, and simply set the table! Let the private room enter the hospitality state as soon as possible (if there is enough time, according to the hospitality state before going to work)!