Traditional Culture Encyclopedia - Hotel reservation - What does hotel mod mean?

What does hotel mod mean?

MOD, the hotel term, is the full name of the manager on duty, which generally refers to the representative appointed as the general manager within the specified time, responsible for the hotel's service and quality to customers and ensuring the safety of guests.

It can also be called EOD, which means executive duty. It means that the general manager's office conducts comprehensive administrative supervision and records on the overall operation of the hotel during the vacation of leaders at all levels, and immediately reports and handles emergencies. However, during EOD, I have certain authority to handle some urgent affairs, and the affairs beyond my authority should be followed up in real time, and I should ask my superiors for authorization immediately.

Operating system

1. The general manager is responsible to the board of directors of the company, comprehensively organizes and implements the relevant resolutions and regulations of the board of directors, comprehensively completes the indicators issued by the board of directors, and reports the implementation to the board of directors.

Two, responsible for the implementation of relevant laws, regulations, principles and policies of the state and industry.

Three. According to the requirements of the board of directors, determine the company's management policy, establish the company's management system, organize implementation and improvement, and provide sufficient resources for the operation of the management system.

Four. Preside over the daily operation and management of the company, and organize the implementation of the company's annual business plan and investment plan.

5. Be responsible for convening and presiding over the office meeting of the general manager of the company, and coordinating, inspecting and supervising the work of various departments.

Six, according to market changes, constantly adjust the company's business direction, so that the company can continue to develop healthily.