Traditional Culture Encyclopedia - Hotel reservation - What is the specific internal staff structure of the hotel?
What is the specific internal staff structure of the hotel?
1, general manager: (3 persons) general manager 1/ deputy general manager 1/ office clerk 1.
2. Personnel Department: (3 persons) manager 1 person/training salary supervisor 1 person/clerk 1 person.
3. Finance Department: (65,438+00) manager 65,438+0/cost accountant 65,438+0/accountant in charge 65,438+0/cashier 65,438+0/day and night auditor 65,438+0/warehouse keeper 3 (general warehouse and dining room)
4. Purchasing Department: (3 persons) manager 1 person/buyer 2 persons.
5. Engineering Department: (6 persons) Manager 1 Person/Engineer 3 persons /IT)2 persons.
6. Quality inspection department: (65,438+0) Manager: 65,438+0 (department manager)
7. Front office: (13 persons) manager 1 person/assistant manager of lobby 1 person/cashier 4 persons/receptionist 4 persons/bellboy 3 persons.
8. Security Department: (17) According to the scale and business practice of the hotel, there are usually three shifts. Manager 1/ supervisor 1/ foreman 3/ supervisor 3/ shift 2-3 (lobby post 1/ parking lot 1/ employee passage 1).
9. Housekeeping Department: (10 person+waiter) manager 1 person/supervisor 1-2 person/foreman 3-4 person/service center 4 person/waiter according to the ratio of 1: 12.
10, Restaurant Department: (14 people+waiter) Manager 1 person/supervisor 1-2 people/foreman 3 people/usher 2-4 people/cashier 2 people/waiter press1:/kloc-0. In the lobby, the ratio of 1: 3, and the ratio of preparation/delivery staff is 1: 5. Dishes 1: 10- 15.
1 1. Marketing Department: Prepare appropriately according to the market.
12. Housekeeping department is directly under the jurisdiction of Housekeeping Department. According to the use area of hotels and public areas (one shift in public areas, three shifts in the lobby and two shifts in surface cleaning and maintenance), what do you mean by upgrading?
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