What can I learn from the first episode of Claridge Hotel in terms of customer management?

Do your job well. Claridge Hotel is a documentary about a five-star luxury hotel in downtown Mayfair, London, which is favored by royal celebrities. This hotel has a unique style. Some guests will be willing to spend the price of a car to stay here for one night. The first emphasis is management, and they can learn from their own work. Every employee is like an excellent performer, keeping the whole hotel running as usual.