What is the service standard of five-star property?

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As we all know, the services provided by five-star hotels are more intimate and thoughtful, and the standard facilities in all aspects are also very good. Property is also divided into star standards, so what is the service standard of five-star property? What is property management? Next, Bian Xiao will tell you about it. Let's have a look.

What is the service standard of five-star property?

1. Management and maintenance services of equipment and facilities: to provide hotel-style daily services, professionals are required to be responsible for the management and maintenance of electromechanical equipment and facilities.

2. Order maintenance service: provide a 24-hour guard monitoring system, which is responsible for fire control management, vehicle and traffic order management in the community.

3. Secretarial services: copying, printing, translating, sending emails, sending faxes, booking tickets for cars, boats and planes, booking taxi services, other business information services, leaving messages and letters, and undertaking business meetings and business networking activities.

4. Nanny-style housekeeping service: responsible for household cleaning and maintenance service, vehicle cleaning, home appliance repair, all kinds of goods repair, home cooking by star chefs, beauty care, babysitting, hourly care, child care and transportation, family education and other services, ordering food, subscribing newspapers and periodicals, ordering flowers and greeting cards, automatic laundry and ironing service, handling all kinds of banquet services, and booking all kinds of cultural performances and costumes.

What is property management?

Property management refers to the activities that the owner selects a property company, and the owner and the property company maintain, manage and maintain the houses, supporting facilities and related sites in the residential area in accordance with the provisions of the property service contract, so as to maintain the environmental sanitation and order of the residential area. Property management fees are generated from the services of property management companies. Usually, the property management fee of residential quarters refers to the maintenance cost of all equipment and facilities in residential quarters plus the energy consumption of residential quarters, as well as the labor cost and the remuneration of property management companies, which is basically the property management fee of residential quarters.

Abstract: The above is the related content of what is the five-star property service standard introduced by Bian Xiao, hoping to help some friends in need.

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