Shenzhen decoration company service process?

1. Contact and discuss: Please inform the customer of your requirements, and our Shenzhen Decoration Company will listen to the customer's opinions carefully and make a record of the preliminary plan: after we are entrusted by the customer, the designer or technician will personally go to the site to measure and observe the site environment, and then draw the floor plan, or the customer will provide the floor plan and go to the site to re-measure. At the same time, we will study whether the customer's requirements are feasible and give professional advice after investigation.

2. Provide decoration design drawings: After both parties reach an agreement, the customer will give a decoration design power of attorney, and we will further provide further engineering drawings and itemized quotations according to the customer's requirements. At the same time, customers should provide us with information about the fire fighting and air conditioning equipment to be used in order to cooperate with the design. Drawings and quotations provided by the company at a given time. The drawings are clear, expressing the size, method and price of materials (including brands and models) of each project. After receiving the engineering drawings and quotations, customers must read them carefully, and both parties should check them at the same time, so as not to miss the renovation project.

3. Confirmation scheme and quotation: When the customer is satisfied with the decoration design scheme and quotation provided by the decoration company, the renovation contract can be signed after confirmation by the customer and negotiation between the two parties, and the construction can begin and the preparation stage can be entered.

5. Signing renovation contract: The contract (the standard renovation contract printed by the Construction Bureau) generally includes the following contents: the names of both parties, project contents, quality requirements, decoration expenses, payment methods, time limit for a project, and dispute settlement methods of both parties' responsibilities and obligations. Appendices include: the quotation, drawings and material samples, contract and annexes of the sub-project in duplicate, one for each party.

6. Renovation and construction application: usually coordinated by the customer, Shenzhen Decoration Company and Fire Protection Company, and at the same time, the required construction application materials and drawings are prepared; After sealing and signing, apply to the relevant departments for approval, and at the same time complete all relevant disclosure and preparations before construction.

7. Start decoration construction: We will make a detailed construction schedule for customers to confirm, and the main decoration materials must be supervised by the staff of both parties. During the construction period, customers will work with us to supervise the construction quality and solve problems in time. Concealed works shall be approved by Party A before construction.

8. Delivery acceptance: After the project is completed, the customer will accept it, and we will conduct overall acceptance according to national and industry standards. If it can't meet the customer's requirements, we will modify it within the time limit to meet the acceptance criteria. After the customer's acceptance, both parties will mark the acceptance sheet, and after the final payment of the project is paid, the construction documents, technical data, instruction manual and construction keys can be handed over, that is, the acceptance is completed and the project is handed over.

9. After-sales warranty service: After the project is completed, you can sign the acceptance certificate, pay off the balance of the project and sign the warranty certificate. We will provide after-sales service according to the requirements of national and local laws and regulations, provide each customer with the designated customer service staff and telephone number, and handle any warranty problems at any time; In view of the national and local regulations that there is no after-sales service for the decoration part, our Shenzhen decoration company will also provide customers with one-year free service.