Traditional Culture Encyclopedia - Hotel reservation - What does a regular hotel receptionist do? What are the requirements?

What does a regular hotel receptionist do? What are the requirements?

The specific work of the formal hotel front desk reception position -

1. Responsible for the reception of hotel guests;

2. Responsible for hotel guest check-in, check-out and other procedures Handling;

3. Responsible for hotel guest consultation.

Job requirements 1. College degree or above (required for four or five stars);

2. Female, height above 164cm, male, height above 172cm, good image and temperament;

3. Standard Mandarin, good foundation in hotel English, and able to communicate fluently in English;

4. Have experience in hotel front desk reception;

5. Strong communication and coordination skills, good adaptability, and good service awareness.