The Four Seasons Star Hotel in Gulangyu, Xiamen has no hospitality, and its fraud is serious and it is not worthy of its name.

I don't think we can convict the Four Seasons Starry Sky for this! If what you say is true, it is the fault of the staff of Four Seasons Starry Sky! Some hotels don't work night shifts! It's really bad to disturb in the middle of the night. But it rained that day, and your flight was delayed, so there was nowhere to go. Even if you don't have an appointment, try your best to help people in trouble! Personally, the clerk who thinks the fault lies in the starry sky of the four seasons, of course, the hotel is also at fault. The mistake is that they didn't strengthen service management! I sympathize with your experience!