Summary of work in the first half of 2022 (5 articles)

The expression of work summary is mainly narrative and discussion, supplemented by explanation, and can be combined with narrative and discussion. The following is a summary of my half-year work for your reference only. Click "Half-year Summary" to see more half-year summaries.

Summary of work in the first half of 2022 1

Looking back on the past six months, under the scientific decision-making and correct guidance of the company leaders, the General Department has carried out its work closely around the company's work objectives. With the close cooperation of various departments, we insist on seeking truth from facts and developing in an all-round way, and always take the development of the service company as our responsibility, giving full play to the organization, coordination and logistics service functions of the comprehensive department. Through the concerted efforts of Qixin Qi Xin, we basically completed all the tasks assigned by the company. The work of the comprehensive department in the past six months is summarized as follows.

First, as always, give full play to the functions of the office. Official document management, official seal management, attendance management, file management, office supplies management, meeting management, reception service, fixed assets management, vehicle use, safety and security, canteen management, health inspection, door number production of all departments in office building, contact installation of guest house furniture, network management, weak current system engineering (door number display system installation), electronic intelligent equipment installation (LED large screen, projection hall, KTV). Through the preliminary formulation and improvement of various rules and regulations, all the work has been basically carried out smoothly, and the daily management of the company has gradually become formal, laying a good foundation for the formal development of the company.

Second, recruit talents and provide talent protection. For the sustainable development of the enterprise, the General Department recruits talents through various channels such as online recruitment, on-site recruitment and employee introduction according to the needs of the development of various departments of the company, and absorbs all kinds of professional and technical talents. At the same time, the General Department has initially established and improved the management of electronic files of personnel information, made post responsibility cards for employees, further improved the human resource management system, and gradually normalized the construction of talent teams.

Third, practice economy and create an economical modern enterprise. Economy is always a traditional virtue. For a growing enterprise like us, there are too many places that need funds. Reality determines that we must learn to live a frugal life, so we need to form a good habit of thrift from the beginning. As the daily management department of the office building, the General Department emphasizes the importance of economy. The collection of daily office supplies will be strictly controlled in the future. Supervise extravagance and waste, standardize employees' daily meals, and let employees eat well and not waste.

Summary of work in the first half of 2022 II

Since I joined the work, with the help of leaders and comrades, I have studied hard, worked hard and actively served the farmers. Progress has been made in all aspects, which has won unanimous praise from leaders and comrades. The summary is as follows:

First, constantly improve the level of ideological cultivation.

Since I joined the work, I have never relaxed my ideological cultivation. By reading the news of books and newspapers, I earnestly studied and understood _ _' s new ideas and new spirit, set strict demands on myself, unite with the collective, work hard, and realistically complete the tasks assigned by my superiors, and my political and ideological accomplishment has been continuously improved.

Second, strive to improve the theoretical level of professional technology.

According to the actual situation in the work, we should not only base ourselves on the present, but also focus on the long term. Through books, internet and other channels, we should conscientiously study and delve into business knowledge such as livestock and poultry breeding, disease prevention and veterinary health and related laws and regulations, and constantly improve our professional and technical knowledge. He has successively completed papers such as Diagnosis and Treatment of Infectious Bursal Disease in Chickens and Prevention and Treatment of Eimeria gallinarum.

Three, pay attention to integrating theory with practice, and effectively improve the level of operation.

He has assisted senior veterinarians in many major operations such as caesarean section and actively participated in the diagnosis and treatment of livestock and poultry diseases. Through observation, consultation and self-help, I have effectively improved the practical level of professional skills.

Although I have completed the transformation from a student to a social person through my work some time ago and made some progress, there are still many shortcomings in my thoughts and work. I will continue to study hard in the future, strive for greater progress and make greater contributions to the development of animal husbandry.

Summary of work in the first half of 2022 3

Over the past six months, with the correct leadership of the general manager and the close cooperation of other departments, the sales department has basically completed the tasks in the first half of this year. The work of this department has gradually matured. In this half year, our specific work contents are as follows:

I. External sales and reception work

First of all, after a year of running-in and development, the sales department has gradually matured its own sales work and expanded its own market. Pushing the business hotel into the tourism market in an all-round way has improved the visibility of the hotel and strived to create maximum economic benefits for the hotel. According to the work plan at the beginning of the year, earnestly implement each item. In the first half of 2000, the sales department focused on personal business and conference sales. Due to the limitation of the hotel's geographical location, the occupancy rate of individual businesses is low. The occupancy rate of a single business in the sales department throughout the year is: we increased the sales of business guests, visited important companies to sign business agreements, made different sales plans according to different seasons, and visited customers in a targeted manner. For example, in the tourist season, we paid a serious return visit to the travel agency with a good ground connection team. Pave the way for the overall sales of hotels in peak season. At ordinary times, when sorting out customer files, we will pay regular classified visits and constantly develop new customers.

For 20 years, I served as the sales manager of the hotel, which provided the sales department with a bargaining chip for external publicity, and at the same time improved the overall level of our hotel to a higher level, which was beneficial to the sales work of the hotel.

With the rapid development of the Internet, the publicity of the Internet not only improves the popularity of the hotel, but also improves the overall occupancy rate of the hotel through network companies. At present, * * * has signed a network cooperation agreement with an online booking company. We increase the commission ratio for important network companies, and use their publicity to let more guests know more about business hotels through the network, such as Ctrip, E Long, Hengzhong Zhongwei and other network companies.

At the same time, during this year, we received various conferences, large, medium and small. For the reception of each meeting, all departments can seriously cooperate with the sales department to successfully complete the reception of the meeting, and the guests affirmed our work. I sincerely thank the leaders and employees of all departments for their support to our sales department.

Second, internal management.

The hotel has its own website, and the sales department is responsible for maintaining the website and updating the content of the webpage. It expands its influence through online publicity, timely and accurately releases the hotel's dynamics and news, and lets more people know about the hotel. At the same time, we put forward a new hotel website construction scheme, which laid the foundation for the future development of hotel websites.

Third, shortcomings

1, foreign sales need to be strengthened, and now we have relatively few individual customers.

2. The meeting information was not understood in time.

3, sometimes in the reception work is not careful enough, not enough attention to some details, not comprehensive enough to consider the problem.

4. Sometimes the information is not accurate enough due to untimely communication; Affect the overall sales and reception of the hotel. In the future, we should be careful, try to avoid it, communicate in time and reduce work mistakes.

Summary of work in the first half of 2022 4

Looking back on the work in the past six months, under the care of the leaders at all levels of the group company, under the guidance of the leaders of the group property corporation, and with the support of the leaders and colleagues of development companies, marketing centers and clubs, all employees have always been driven by the spirit of "five feet", based on the corporate purpose of "being willing, willing and innovative" of the group, inherited the company's fine traditions and carried forward the spirit of loving their posts and being dedicated. The work in the past six months is summarized as follows, and the work in the second half of the year is further planned.

First, the first half of the work summary

Facing the general trend of property management in _ city, under the guidance and care of superior leaders and the efforts of all employees, we have done all the work with full enthusiasm and achieved certain results in all aspects. The following is a summary of the work in the first half of the year:

(1) Work summary of direct service department (Golden Key Service Center). _ _ Service Center is the window of our external service, and its service level is much higher than that of ordinary management office. After the owner moves in, he only needs a phone call, and the Golden Key Service Center of Xinghewan will provide the owner with 24-hour personalized, zero-interference and all-round services. Since the beginning of this year, according to the service concept of the department, around the core of the department's work, according to the work focus and management objectives of the department's annual work plan, various services, management and training have been carried out. In view of the original shortcomings, training and assessment have been strengthened and gradually improved.

1, charged work. The third focus of 20_ is charging. Due to the problems left over from the project, some owners delay or refuse to pay property management fees and some related expenses under various excuses. Golden key service center patiently and thoroughly completes the work of every owner: coordinate all departments in time to solve the problems existing in the owner's room; Visit the owner frequently, understand the owner's needs and follow up in time, and get the praise and recognition of the owner, thus improving the charge rate.

2, the owner (household) satisfaction survey and complaint handling. In the first half of this year, X Service Center closely followed up the first-stage engineering problems and the second-stage restoration work. According to the actual situation, we have made it clear that after the maintenance work is completed, the relevant projects must be accepted by _x service center, engineering service center and construction unit, and the owner can only be notified of the acceptance after the acceptance is qualified, thus reducing the repeated acceptance and complaints of the owner. In order to know the maintenance situation of each household in the past two years, X's service center classifies and counts the maintenance records of each household one by one, so as to facilitate the subsequent work.

3. Acceptance handover work. The second focus of the 20_ year work is the handover of the second and first Weifang. While continuing to do a good job in the delivery of the second phase, we will check the source of 23 suites that have not been delivered in the first phase, including indoor engineering problems and missing accessories. For engineering problems, notify the construction unit for maintenance; For the missing parts, notify the relevant departments to supplement. What is missing at present is mainly Dege, and a letter has been sent to inform the development company to purchase and supplement as soon as possible.

4, engineering repair work. The second phase of repossession is proceeding normally. For some units that have completed the repair work, the owners have been informed to accept the second phase of repossession. At present, 1 13 households have been reclaimed for the second time. Due to the reasons of some construction units or the owner's own problems, the maintenance work of some units lags behind, leading to complaints and claims from the owner. While trying to coordinate the relevant construction units to do the repair work as soon as possible according to the handover standard and the owner's requirements, the headquarters also actively communicated and coordinated with the owner to obtain the owner's understanding. Some owners gave up their claims, while others greatly reduced their claims and achieved good results. Since March this year, the work of the joint team has been restarted, which has played a good role in the negotiation and confirmation of owners' claims in the first and second stages.

5. Community activities. In the first half of the year, in addition to solving the urgent needs of the owners and providing them with good services, developing community activities suitable for the owners is also an important factor of the _x service center. A series of community activities with the theme of "Gathering _x and * * * Enjoying the Year of China" were carried out respectively: Spring Festival Owners' Gala, Spring Festival greetings and Lantern Festival quiz; On Children's Day on June 1st, a community activity of "Beautiful _x, Happy Children's Day" was held. These activities have been positively responded by the majority of owners, and the owners have responded well, which has also increased our confidence in doing community activities well. At the same time, according to the needs of the elderly owners, in the case that the facilities and configuration of the owners' activity room have not been solved, we try our best to arrange training and activity venues for them, and arrange employees to serve as English teachers to take English classes for the elderly owners, which has been well received by the elderly owners. After the Wenchuan earthquake, the owners were promptly mobilized to carry out charitable donation activities, and a total of RMB 70,260, US$ 5,200 and HK$ 5,000 were received from the owners.

(II) Work Summary of Indirect Service Department (Safety Management Department, Sanitation Department and Engineering Department) In the first half of the year, the indirect service department firmly grasped their respective responsibilities, and with the care and support of leaders at all levels of the company, all employees of Safety Management Department, Sanitation Department and Engineering Department carried forward the spirit of "hard work", overcame various difficulties, and successfully completed the work in the first half of the year with high quality and strict requirements.

1, safety management department (public security management, traffic management, fire management, etc. The main work of the safety management department is to do a good job in the "three management" of public security management, traffic management and fire control management. In the first half of this year, the safety management department emancipated its mind and sought truth from facts. There were 0 public security incidents, 0 criminal cases 1, 0 theft incidents, and 2 fire accidents in the owners' homes in residential quarters 1, which have been handled.

1. In terms of public security management, since June 65438+ 10 this year, management has been strengthened and a number of management schemes have been formulated. During the renovation of the park, * * * captured two thieves and saved the company nearly 20,000 yuan in economic losses. The concierge distributed newspapers and letters to the owners for about 140 times, pushed articles for the owners for about 1000 times, and cooperated with relevant departments to carry various furniture and other articles for the owners for about 70 times. In view of the special period of the Spring Festival, the notice plan 1 copy was issued to ensure the safety of the company's property and site property during the Spring Festival, and there was no loss or theft.

Second, in terms of traffic management, since June 5438+ 10, the company has done a good job in charge management of vehicles entering and leaving underground parking lots in strict accordance with the Beijing Motor Vehicle Charge System (Provisional), and increased the supervision and registration management of vehicles entering underground parking lots and parked in the middle of residential areas, with more than 20 inspections per day, more than 600 inspections per month and more than 3600 inspections per half year. Through hard work, traffic conditions have also improved. In the past six months, traffic accidents occurred in the community 1, and the traffic control department handled it 1.

Third, in the fire management work, from June 65438 to 10, the company conducted a comprehensive inspection of the fire equipment in the residential building for six times, made records, and closed the management with 495 self-adhesive seals, effectively putting an end to fire accidents.

2. Environmental Maintenance Department (Greening and Maintenance, Sanitation and Cleanliness)

First, in the greening and maintenance work, two Chilean honey palms were carefully maintained in the insulation greenhouse of Changyuan in spring, and the indoor and outdoor dry and wet temperatures were regularly sprayed, heated and recorded every day until the greenhouse was demolished in April. In addition, about 250,000 seedlings of various ground cover plants were replaced and planted in the whole park, with lawn10.2 million square meters, and 5,000 pots of green plants were placed in each room, thus ensuring the green environment of the park, sales centers, clubs and apartments. In order to fully cooperate with the third-phase sales, we worked overtime, and changed some seedling varieties in Yuen Long and Changyuan according to the actual surrounding terrain and seedling growth habits. Moreover, in the maintenance work, fertilization, spraying and even watering are the right medicine.

Second, in the cleaning work, firstly, the staff should be trained, and inspectors should be sent every day to supervise and track the sanitation of all areas of the cleaning company, supervise and correct its unreasonable operation, solve problems in time when found, and promote its cleaning level and service awareness to meet the company's standards and requirements. Through hard work, the paid service group * * * completed _x paid service orders in the first half of the year, resulting in a cost of __x yuan, and completed the cleaning of _ _x sets of vacant houses/time, resulting in a cost of _ _ yuan, resulting in a total cost of _ _ yuan.

3. Engineering Department (engineering service, engineering maintenance). In the first half of _ _ _ _, with the support and cooperation of other brother departments and the efforts of all the staff in the department, the engineering department successfully completed the two major tasks of engineering service and engineering maintenance, ensuring the normal operation of all equipment, facilities, water, electricity and gas in the community and the smooth progress of engineering emergency repair.

The first is engineering services. As of X, X, X, the first phase of * * * issued _ project repair opinions, of which _ have been completed and _ are being followed up; _ sets have been delivered in the first stage * * *, but _ sets have not been delivered; _x sets have been delivered, _ sets have not been delivered, and _ copies of various documents have been issued in the second phase; Complete various visa forms _x copies. Organize _ engineering maintenance meetings and _ departmental meetings, and coordinate the completion of acceptance and visa settlement after various engineering maintenance; Handle the correspondence documents of various construction units.

The second is engineering maintenance. We painted lampposts and electric manhole covers, and timely inspected and maintained all waterscape nozzles, lighting facilities, high-level water supply pump room and fire pump room of S5 boiler room, ensuring the normal operation of waterscape and peripheral lights in the park. And take the way of door-to-door service, in the first half of the year 1 1, more than 5000 maintenance orders were completed. At the same time, the daily maintenance work of the second and third phase model houses is also being carried out in an orderly manner.

(3) Work Summary of Logistics Support Department (Administration and Personnel Department and Finance Department)

In the past six months, the administrative personnel department and the financial department have been adhering to the business philosophy of "being happy, dedicated and innovative", focusing on "serving the overall situation, giving full play to the advantages of comprehensive coordination and improving the company's administrative execution", keeping up with the company's deployment, and through the joint efforts of all employees, they have successfully completed various management services, laying a solid foundation for the next work.

1, Administration and Personnel Department (procurement management, administrative affairs, personnel management, corporate culture construction, etc. )

First, strengthen basic management and improve various rules and regulations. In the first half of the year, we strictly implemented the work standard of ISO900 1, conscientiously studied and implemented the new labor law from the daily management, and recruited talents through extensive publicity. And by standardizing the attendance system, do a good job in personnel file management and file management, further standardize the work system and further strengthen the basic work.

The second is to publicize widely and strengthen the construction of corporate culture. In order to strengthen the corporate culture construction of the company and enrich employees' spare time, the company designated a special person to be responsible for the editing of the property publicity column, comprehensively revised the voice of property, repositioned itself as a community cultural service, introduced the latest developments of the company to employees, publicized and popularized Olympic knowledge, and enhanced the sense of trust and belonging to the company.

The third is to strengthen cost control and ensure logistics work. In purchasing, the company has always adhered to the principle of "cutting costs, reducing costs and improving efficiency", formulated a systematic purchasing management system and purchasing plan, and required buyers to strictly abide by purchasing procedures. At the same time, ensure the timeliness of material procurement. After purchasing materials in place, strictly implement the relevant warehouse management regulations and material distribution process.

2. Finance Department (finance and other auxiliary related management work). Over the past six months, under the leadership of the manager, financial work is still going on in a tense and orderly manner. While constantly improving working methods, with the care and help of leaders at all levels, all the work was successfully completed. And in the cashier, fees, asset management and other aspects of the work have made great breakthroughs to ensure the normal operation of the company's work.

Second, the existing problems

Looking back on the work in the past six months, it is gratifying that we have carried out all the work actively, seriously and steadily in strict accordance with the company's deployment requirements and achieved certain results. However, while affirming the achievements, we should also face up to the problems existing in the work, which are mainly manifested in:

(1) Problems in business development. At present, there is still a mismatch between our existing services and the actual needs of the owners, especially due to heavy maintenance workload, long construction or material preparation time, construction delay, repeated maintenance and other reasons, which have caused complaints and claims from the owners, seriously affecting the further improvement of our service quality.

(2) management issues. From a macro perspective, our strategic planning needs to be further strengthened. At the same time, the control of key management links is not in place, and the feedback and implementation of ISO implementation effects need to be further strengthened. From the microscopic point of view, first, the interrelations between departments, property companies and development companies, and construction parties need to be further strengthened; Second, there are institutional defects or lack of supervision between processes, which affects the improvement of work efficiency; Third, there are conflicts between the management systems, work arrangements and processes of various departments;

(3) Quality awareness of employees. Urgent owner service awareness, zero interference service awareness, environmental maintenance awareness, safety awareness, energy saving awareness, cost control awareness, etc. For example, the implementation of the service concept of on-site maintenance by engineers, and the feedback consciousness of public facilities damaged by security patrols. It needs to be further strengthened. There is still a big gap between the overall quality and working ability of employees and the requirements of first-class property management companies, which needs to be further improved.

Summary of work in the first half of 2022 5

A work of community security is about to enter the second half of the year. Looking back on the security work in the first half of this year, I also feel a lot. At the same time, I also did some security work seriously. The work is summarized as follows.

The most important work in the first half of the year is also epidemic prevention and control. In order to do a good job in prevention and control, our security guards also do a good job in ensuring the safety of the community, from the initial disinfection, temperature detection, control of personnel access, to the later personnel registration. We have also done a good job to ensure that there is no epidemic in the community, and we have also prevented some possible situations. The communication with the owners is also smooth, and everyone is very cooperative. During the epidemic, I also know that everything we do is to ensure everyone's safety, so we are very strict and don't relax our requirements. Every time we check and register, we also try our best to solve the difficulties encountered by the owners during the epidemic, such as sending and receiving parcels and purchasing daily necessities. We also arrange special personnel to handle it, and at the same time, we also disinfect it before releasing it.

In addition to prevention and control work, I also do patrol work in my daily life. After the epidemic has stabilized, access has been relaxed, but our security guards will also remind us to avoid it as much as possible and not to go to crowded places. Remember to bring a spare mask when you go in and out. Sometimes the owners have any needs, we will deal with them in time, such as forgetting to bring a mask when going out, or needing some help, we will deal with them to better serve the community. We also ensure the safety of the community and avoid theft. At the same time, fire-fighting equipment will be inspected regularly, and some fire-fighting equipment will be updated in time. Doing daily work well also ensures the safety of the community. As a security guard, I have gained a lot in my work in the past six months. This is the first time for prevention and control work. It can be said that I have gained a lot from it and also gained some epidemics.

Although there is no epidemic in our region at present, there is still some work to be done to prevent the epidemic from happening again. At the same time, the security work can also be handled well. Personally, I feel that my contribution is worthwhile at work, which has been affirmed by the owner and accumulated a lot of experience. In the second half of the year, they will continue to do their own security work.

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