Traditional Culture Encyclopedia - Hotel reservation - 50 rules of social etiquette, please find some! ! ! !
50 rules of social etiquette, please find some! ! ! !
(1) Keep your eyes fixed.
1, usually in conversation, eyes should not stay on the other person's face for too long or too short, generally accounting for 30%-60% of the total conversation time. In addition, don't focus on a certain part of the other person, and adjust naturally as the conversation continues.
2. Different occasions have different gaze ranges:
(1) In official and business communication, eyes can generally focus on the upper triangle area formed by the other person's eyes and forehead, which is serious and solemn;
(2) In daily communication, the range of eyes is generally in the lower triangle formed by the other eye and mandible, which is peaceful and relaxed;
(3) In intimate communication, we can focus on each other's eyes, mouth and chest, which can stimulate intimacy.
(2) Pay attention to etiquette and politeness when talking with people.
1. Sincere, natural and generous.
2. Pay attention to each other's conversation.
3. You can make some gestures when you speak, but the amplitude should not be too large and the frequency should not be too high. In addition, never point fingers at others.
Talking to several people at the same time should not focus on one or two people, but should take care of all the people present.
5, it is not appropriate to argue with others when speaking, and it is not appropriate to use negative sentences with very firm tone.
6. A proper distance should be kept between speakers.
(3) How to shake hands with others?
1, the more standard way to shake hands should be to hold the other person's palm slightly with your palm or fingers, usually about three seconds (this can be accompanied by pictures).
2. When shaking hands with people, you should look at each other with a smile, and don't look around casually.
When you shake hands with others, you must take off your hat and stand up. At the same time, you can't put your other hand in your pocket. Men can't wear gloves when shaking hands with people, and women can wear gloves when shaking hands with men, but they can't wear gloves when shaking hands with women.
4. When shaking hands on formal occasions, subordinates must wait for their superiors to reach out before reaching out; Shake hands in daily life, and the younger generation can only reach out after the elder reaches out; When shaking hands in social situations, men can only reach out after the woman reaches out; And don't shake hands across the threshold.
(4) What are the etiquette that should be followed when introducing?
1, introduce yourself. Nod to the other person first, then get a response from the other person, or hand in a business card (when handing in a business card, the front should face the other person. After receiving the business card, the other party should read it carefully to show respect, and then put it in the business card holder or coat pocket), or make a brief introduction, which should be concise, modest and polite, usually taking half a minute. If the other party is interested, it can be extended.
2. Introduce in the center. (1) First of all, greet both parties, make them psychologically prepared, and pay attention to the order of introduction; (2) warm and friendly; (3) the language should be concise; (4) The general posture is to raise the forearm, put the fingers together, and point the fingers upward to the introduced person. It is not advisable to pat the introduced person's shoulders, back and other parts by hand, and it is not advisable to point at any part of the introduced person with your index finger or thumb.
3. Group introduction. (1) single introduction: generally, only the protagonist is introduced; (2) Multi-directional introduction: basically the same as the introduction of the center.
4. The order of introduction. Men are usually introduced to women; Introduce young people to the elderly; Introduce those with lower positions to those with higher positions; Introduce the unmarried to the married, unless the former is much older than the latter; Introduce those who are late to those who arrive early.
5. Matters needing attention in the process of introduction. (1) When introducing, men should generally get up politely, and women can depend on the situation; If a man is very old, a young woman should stand up and pay her respects. (2) At a reception or a crowded occasion, guests can introduce themselves.
(5) How to greet people?
There are several points to pay attention to when greeting people.
Generally speaking, men should pay tribute to women first, young people (both men and women) should pay tribute to the elderly first, and subordinates should pay tribute to their superiors first.
Second, when two couples meet, the woman usually greets each other first, then the man greets each other's wives respectively, and finally the man greets each other.
Third, it is better to say hello every three or four steps on the road; Men have to take off their hats when they wear them, and women can decide according to the situation. In addition, both men and women should not put cigarettes or hands in their pockets to greet people.
Fourth, when others salute themselves, they must reciprocate.
(6) How to visit other talents?
1, to choose the right time, it is best to avoid eating (and sometimes lunch break) time; In addition, in general, you must make an appointment in advance. You can go directly if you need it urgently, but you must apologize.
2. Dress neatly and generously.
Knock on the door or ring the doorbell before entering the house (don't be too impatient), and wait for the host to open the door and say "please" before entering. After entering, say hello to the host family first, and then say hello to them if there are other guests. If you don't have an appointment, you should apologize to the host first, and then briefly explain your purpose before you leave.
4. Talk to the host When other guests come, you should take the initiative to get up and say hello to them and end the conversation as early as possible. Don't take care of the new guests and nag the host.
5. When talking with the host, it is not appropriate to talk to yourself, so that the host has no room to interrupt; In addition, pay attention to the expression of the host when you speak. If you feel that your host is impatient, you should get up and leave as soon as possible.
6. It is not appropriate to walk east and west in the host's house, let alone turn east and west; In addition, it is generally not appropriate to bring children to visit, let alone scold your children in the host's house.
7. Usually, half an hour is suitable for the whole tour. When you leave, you should thank the host for his warm hospitality. If there are elders in the host's family, leave them to the elders. A woman should take the initiative to shake hands with her master when she leaves. If she leaves an elderly lady, she should wait for the other person to reach out and then shake her hand. After going out, take the initiative to ask the owner to stay and avoid sending it away.
(7) How to receive guests correctly?
Receiving guests can usually be divided into the following links.
1, invitation. Invitations must be sent in advance for grand celebrations; Informal parties can be invited orally or by telephone. In addition, consider telling everyone who is invited.
2. entertain guests. Usually, the host must arrive at the meeting place in advance and wait for the arrival of the guests. If it is a grand celebration, there will usually be a person (or the host himself or someone entrusted by Zhu) waiting at the door. In addition, if the location is set at the host's home, the host must introduce other guests who have arrived to the guests after they enter the room. If the host lives with his parents and the host is young, he must introduce all the guests to his parents. Generally speaking, the host can only sit down after all the guests are seated. No matter whether the host needs to leave or answer the phone sometimes, he must apologize to the guests for not too long. If other guests visit halfway and don't know each other with the first guest, the host should introduce the guests one by one to avoid embarrassment.
3. seeing the guests off. When the guests leave, the host should express his retention, and should not agree hastily. At the party, the host must not have an impatient expression, let alone any hint of "It's getting late, please come back early". In addition, guests should be allowed to open the door when they leave, and the host should not open the door, which is suspected of expelling the guests. However, if the location is in a non-family place such as a hotel, the host should open the door on his behalf. After seeing the guests off at the door, the host should not close the door immediately, but wait for the guests to walk a certain distance before closing the door. Furthermore, if the host lives in a building, the elderly guests and rare guests should be sent downstairs. If there is a single woman among the guests, the host had better entrust a guest or escort him home in person.
(8) How to give and receive gifts properly
1, gift. All gifts except flowers should be wrapped, but the price tag on them should be removed. Sometimes, in order to let the other party know how to use and protect the gift, you can attach relevant credentials and guarantee. As for the timing of giving gifts, it is usually either when you first enter the host's house or when you leave.
Accept gifts. When accepting a gift, whether it is to your liking or not, you should show your attention to it. It is best to open the package yourself and enjoy it if necessary.
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