Traditional Culture Encyclopedia - Hotel reservation - Membership card activity plan

Membership card activity plan

The scheme is a specific, thorough and highly operable plan from the aspects of purpose, requirements, methods, methods and progress. Let's take a look at the membership card activity plan for your reference only! thank you Membership card activity scheme 1

1. Membership card can be handled in two ways:

1. Recharged membership card, with the minimum threshold of 5 yuan

2. Purchase membership card, with the card payment fee of 2 yuan (no points for card purchase)

2. Membership card sales: (for trial implementation)

All company employees can recommend membership card business to customers, but mainly by service consultants and sales consultants. For each ordinary card, 2 yuan, 25 yuan for silver card, 35 yuan for gold card and 5 yuan for supreme card.

III. Membership benefits of the membership card

All members of the membership card can participate in club activities six times a year. Every time people attend an activity, they will have the opportunity to get a 1 yuan Oil Card. There are no more than 2 people in each activity.

IV. Promotion of membership card

Make membership card and membership card pictorial at the desks of service consultants for customers to know.

Attachment: Pictorial content of membership card

Distinguished courtesy, supreme glory, warm and appropriate' membership service starts from now on.

members can apply for

preferential services according to points:

use of points:

1 yuan Oil Card. There are no more than 2 people in each activity. Every dollar spent on the card is worth one point.

contents on the back of the membership card

1. This card is a stored-value card, so please keep it safely. Do not fold it and wear it close to magnetic objects

2. If it is lost, please go to our store as soon as possible to report the loss and reissue it. 3. If someone else finds this card, please return it to our store. 4. The final interpretation right of this card belongs to our store. 1. This card is your noble symbol in our store. You can enjoy our integral treatment and discount on working hours

3. You can get one point for shopping with this card, and give our goods according to the accumulated integral grade. The more points, the higher the value, and the more products you get.

4. This card can only be used by myself and cannot be lent to others. Please keep it properly.

5. The final interpretation right belongs to all the membership card activities in our store. 2

Purpose of membership activities:

The membership system is the basis for the hotel to establish customer files. Only by establishing a perfect membership system can we ensure that the hotel's customer resources are not lost, which is a desirable way to improve the hotel occupancy rate, retain repeat customers and ensure the hotel's operating efficiency. Therefore, our hotel should also launch its own membership system. The following scheme is for the reference of leaders. The specific scheme is as follows:

1. Membership card categories

are divided into ordinary members and gold card members

2. Venue: Yuexi Business Hotel

3. Activity promotion: All customers who come to the store for consumption have the opportunity to apply for our membership card, and they can enjoy a certain room discount with our membership card.

IV. Details of the activities:

1. Guests who spend money at the store can get all levels of membership cards by paying the corresponding card fees, and the chairman and manager of the hotel

have the right to waive the card fees and recharge quota requirements for those who need them.

2. Guests who come to our store to spend money with our membership card will not enjoy other preferential activities of our hotel.

3. The card-issuing fee and balance of the membership card are not refunded, and the change is not kept. If the guest who has already applied for the card needs to return the card, he can return the member

card to the front desk of the hotel, and the balance in the card will be converted into part of the room rate of the day.

4. For cardholders who sign the card fee-free and recharge-free, they can return the card to the front desk of the hotel, and the hotel will not make any cash compensation or refund the balance in the card.

5. Guests who hold our membership card can spend money in the store without making an appointment. It is better to give it to the guests who hold our membership card first, and then they can enjoy the discount of their membership level on the same day.

6. Some membership cards of this hotel belong to bearer cards. Guests will not renew their cards if they lose them. Guests

Please apply for another card at the front desk of this hotel if necessary. For registered cards, if they are lost, guests need to pay the corresponding card fee separately, and go to the front desk to re-apply for the card.

7. If the cardholder wants to spend money in the hotel, please show his/her membership card or the name and phone number of the cardholder in advance, otherwise he/she will not be able to enjoy the membership discount.

8. Please bring your valid certificate to check in (the original of the second-generation ID card). You need to register with one person and one card.

Members' houses will be checked out at 14 o'clock the next day, gold card members' houses will be checked out before 15 o'clock, and non-members' houses will be checked out before 12 o'clock. In case of overtime, the room rate will be charged. Before 18: , it will be charged at half of the hotel room rate, and after 18: , it will be charged in full, and you will still enjoy the membership discount.

9. The hotel reserves the right of final interpretation of this activity, and guests need to read the detailed rules for card application carefully. From the time when guests apply for cards

, the hotel defaults that guests have read and agreed to the detailed rules.

1. This membership card is valid for a long time. Ordinary membership cards can enjoy the redemption of bonus points and gifts: the bonus point system, 1 yuan, redeems 1 bonus point according to the customer's membership points,

2 points can be exchanged for hotel souvenir cups (tentative)

3 points can be exchanged for a free business room

5 points can be exchanged for a free luxury queen bed

1 points can be exchanged for a free presidential suite

Gold Club cards can enjoy recharge and gift: recharge 2 without gift

recharge 3 with a free business room coupon

. , 2 free business room coupons

If you recharge 1, 4 free luxury room coupons will be given

Remarks: The above complimentary rooms need to be booked in advance.

5. In order to encourage employees to take the initiative to push cards, any hotel employee who brings a guest to the front desk to successfully apply for a card can get a card-handling reward. The name of the card-handling employee is signed on the card-handling document, which is signed by the front desk manager and handed over to the finance department at the end of this month. With this document, the monthly sales champion can get an extra reward, which is determined according to the number of cards.

Every former employee who sells ordinary membership cards will get a commission of 1 yuan, and the sales of gold membership cards will start and continue.