What departments do hotels usually consist of?

Mainly: catering department, public relations department, sales department, housekeeping department, front office department, engineering department, finance department, personnel department, etc.

The catering department is responsible for all the processes of restaurant catering, including purchasing, cooking, serving, accounting, tableware cleaning and so on.

The sales department is responsible for promoting rooms, meetings, contacting various houses and holding banquets.

The public relations department is responsible for external image planning and external advertising.

Housekeeping department is responsible for the cleaning, sorting, related items and equipment configuration of guest rooms.

The front office is mainly responsible for the affairs in the lobby, such as customer settlement, consultation, luggage delivery, etc.

The engineering department is responsible for the repair and maintenance of the hotel. The work is not too tired, but the technical requirements are high.

The finance department is responsible for the financial settlement of the whole hotel, including the salary payment of employees.

The personnel department is responsible for the staffing of all departments, the recruitment, training, rewards and punishments of employees, and stable wages.

Logo use

Use the number and color of stars to indicate the star rating of tourist hotels. The star rating of tourist hotels is divided into five grades, namely, one-star, two-star, three-star, four-star and five-star (including platinum five-star). The lowest star, the highest five stars. The higher the star rating, the higher the hotel level.

The constellation consists of the Great Wall and the five-pointed star pattern. The symbol of the star is a gold-plated pentagram, one pentagram represents a star, two pentagrams represent two stars, three pentagrams represent three stars, four pentagrams represent four stars, and five five pentagrams represent five white gold stars.

The bronze medal of a one-to five-star hotel is symbolized by a gold-plated five-pointed star, while a "platinum five-star" hotel is decorated with a platinum five-star star. ?

Hotel star signs should be placed in the most obvious position in the hotel lobby, subject to public supervision. The star logo of the hotel has been registered as a certification trademark in the Trademark Office of the State Administration for Industry and Commerce, and its use requirements must be strictly in accordance with the Management Rules for the Use of Graphic Certification Trademarks of Star Hotels.

Without authorization or recognition, no unit or individual may make and use it. At the same time, it is illegal for any hotel to use "quasi-X star", "super-X star" and "equivalent to X star" as propaganda means.

Hotel star certificates and signs are uniformly produced and issued by national star judges. Signboard fees are charged according to the standards approved by the relevant state departments.

The number on each star signboard is consistent with the certificate number of the corresponding star hotel. In principle, each star-rated hotel can only apply for one star-rated signboard. If the star card is damaged or lost, it should be reported in time. After verification by the provincial star judges, you can apply to the national star judges for replacement.

If a star hotel needs to be renamed, it can be replaced by the relevant documents of the industrial and commercial department, and the star certificate must be returned. ?

Refer to the above content: Baidu Encyclopedia-Five-Star Hotel