Traditional Culture Encyclopedia - Hotel reservation - What should I prepare to apply for the representative of the sales director of a four-star hotel?

What should I prepare to apply for the representative of the sales director of a four-star hotel?

Job responsibilities and daily work contents of the hotel sales department

Under the leadership of the general manager's office, be responsible for hotel market development, customer organization and hotel commodity sales.

1 Analyze market trends, characteristics and development trends on a regular basis, formulate market targets with comprehensive consideration of economic and social benefits, hold quarterly marketing seminars under the organization of the general manager's office, negotiate with front-line business departments to formulate quarterly sales opinions, report them to the general manager for approval, and organize their implementation according to instructions.

Visit customers frequently, get first-hand information, and review the visit records of mature companies and new companies submitted by sales staff. According to market changes, provide relevant information for sales seminars and make continuous improvement.

Coordinate departmental relations and strengthen horizontal communication and cooperation.

4 Review the annual (semi-annual) plan and annual (semi-annual) work summary submitted by the sales team, reservation center and art group.

Draw up the annual (semi-annual) work plan and annual (semi-annual) summary of the department.

Review the planning scheme of special service activities, organize and supervise the work of employees. Reasonable deployment and use of internal staff, mobilize the enthusiasm of employees, improve the efficiency and level of employees.

Sign preferential housing agreements, travel agency housing price agreements, various cooperation agreements, publishing approval contracts, and advertising service agreements.

8. Review the work report and reply to relevant instructions.

9. Check the promotional articles published by the hotel.

10 Coordinate and implement public relations and publicity work inside and outside the hotel.

1 1 strive to establish the best image of the hotel in front of the public through reception, visits and news media.

12 do a good job in the promotion and publicity activities of various departments internally, manage art production, and realize the publicity goal of hotel management.

13 receive important guests, such as VIP.

14 examine and approve the application form for artists, organize and supervise artists to design and produce artists, review product quality, and maintain the style and reputation of the hotel.

15 hire and supervise advertising professionals to complete and review major artistic productions, such as the layout of major banquet venues and large-scale advertisements.

16 is responsible for the overall planning and monitoring of hotel service identification and traceability.

17 Follow up the important reception, venue layout and atmosphere in the museum.

18 Prepare the gift plan, submit it to the general manager's office for approval, and implement it according to the approval.

Job responsibilities and job descriptions of clerks and marketers in hotel public relations marketing department

officer

Direct supervisor: marketing manager

Contact department: same manager

"job responsibilities"

Responsible for printing and distributing documents and receiving visitors.

"Job description"

1. Prepare various sales documents, memoranda, lease agreements, contracts and sales contracts. Responsible for printing, distributing and reporting all kinds of documents;

2. Assist the manager to handle administrative affairs, such as visits, calls, letters and receptions;

3. Do a good job in daily work such as department attendance and employee meal voucher distribution;

4, do a good job of meeting minutes, sorting, printing and other secretarial work;

5. Answer customers' general inquiries and help customers solve problems within their responsibilities;

6. Complete other tasks assigned by the manager.

salesman

Direct supervisor: marketing manager

Contact department: same manager

"job responsibilities"

Under the leadership of the manager of public relations marketing department, do a good job in public relations sales of the hotel, actively strive for customers, and be responsible for timely feedback of customer opinions to relevant departments to provide good services to customers.

"Job description"

1, according to the hotel market sales plan, according to the requirements of the proportion of tourists, complete the sales tasks of customers, travel teams and individual customers, and achieve the sales targets;

2. Keep close business contact with customers and put forward different sales prices according to different seasons and different market conditions;

3. Analyze the customer's psychology, understand the customer's requirements and various needs for hotel facilities, conduct targeted sales, and provide customer information for the public relations marketing manager;

4. Actively participate in various promotional activities organized by the hotel to develop new customers;

5. Use customs clearance skills and sales skills to make friends with people from all walks of life and expand the influence of the hotel. Carry out planned sales activities. Write a sales report every time you go out to sell, set up a file for each customer, and develop new customers in a planned way.