How to transfer 95530 to manual customer service?

After China Eastern Airlines 95530 is connected, click "1", say "manual service" and switch to manual service.

95530 is available in four languages: Chinese, English, Japanese and Korean, and the agent provides non-face-to-face service for passengers 24 hours a day. Compared with the original local single business function, the customer service center provides passengers with integrated services and sales of China Eastern Airlines products through a unified service platform. When China Eastern Airlines 95530 switches to manual service, a series of computer services will be prompted after the call is connected. After selecting Chinese service, click "1" to say "manual service" and tell how to switch to manual service.

The service content of 95530 covers ticketing and information services such as flight information inquiry, ticket reservation and change; Oriental Miles frequent flyer membership service; Domestic hotel room reservation service can also provide services such as business travel, tourism vacation, team and group customers. At the same time, 95530 is also the complaint acceptance center of China Eastern Airlines, which fully accepts passengers' opinions and suggestions during the whole transportation process of China Eastern Airlines.

Brief introduction of China Eastern Airlines

China Eastern Airlines Group Co., Ltd. is a wholly state-owned company directly under the central government. It is also the reorganization of the State Council's state-owned assets, China Northwest Airlines and China Yunnan Airlines. China Civil Aviation is the first airline listed in Hongkong, new york and Shanghai. 1February 4th and 5th, 997,165438+1October 5th, China Eastern Airlines Co., Ltd. was successfully listed on new york Stock Exchange, Hong Kong Stock Exchange and Shanghai Stock Exchange respectively.

On the morning of September 29th, 20 14, the first Boeing 777-300ER of China Eastern Airlines Group Co., Ltd. flew to Beijing Capital International Airport and made a magnificent appearance. Draw a new picture on the new model. The plane arrived in Shanghai from Seattle, USA on September 26th, and then it was statically displayed in Shanghai, Beijing and Guangzhou. The day after the second 777-300ER(B-2002) was delivered, China Eastern Airlines opened the Shanghai-new york route.

The above contents refer to Baidu Encyclopedia-China Eastern Airlines Group Co., Ltd.