The hotel opened a room but didn't stay. Can I delete it?

The check-in record in the hotel cannot be deleted and will be kept in the public security system for 3 years. After 3 years, the check-in information will be automatically deleted, and the public security system has the right to query the check-in information of users within 3 years.

However, the retention time of registration records in hotels will be shortened.

Details are as follows:

1. Hotels of different grades have hotel accommodation registration records. There are two ways to keep the room book: small and medium-sized hotels keep the room book for 5 to 15 days, and high-end hotels keep the room book for half a year. However, the law does not stipulate the retention period of hotel opening records, and the Ministry of Public Security has no unified regulations.

2. There are two main types of hotel room registration, one is relatively backward paper registration. It is generally believed that paper hotel registration records need to be kept for 3 years for reference. From the perspective of financial management, paper should be kept for 15 years as a business voucher, but in fact, hotels and guesthouses that are not registered online are small-scale, and there are few sound financial systems and professional accounting. The other is online registration, which is more common in cities and connected with the public security bureau. As long as the system memory is large enough, it can basically be saved permanently from a technical point of view.

3. Hotels should keep open registration information, and hotels must register the reception of passengers. At the time of registration, the passenger's identity documents shall be checked and truthfully registered according to the prescribed items.

Measures for the administration of public security in hotel industry

Article 6 A hotel must register for receiving passengers' accommodation. At the time of registration, the passenger's identity documents shall be checked and truthfully registered according to the prescribed items.

To receive accommodation from overseas tourists, an accommodation registration form shall also be submitted to the local public security organ within 24 hours. Article 14 The duties of public security organs in hotel public security management are to guide and supervise the establishment of various safety management systems and the implementation of safety precautions in hotels, to assist hotels in training staff in safety business knowledge, and to punish criminals who infringe upon the legitimate rights and interests of hotels and passengers according to law. When performing official duties in hotels, public security personnel should show their certificates, act in strict accordance with the law, treat people with civility and courtesy, and safeguard the normal operation of hotels and the legitimate rights and interests of passengers. Hotel staff and passengers should give assistance.